Perth Metro Field Technician - Hands-On, Customer Focus

NBN Co ltd.; Perth; Hybrid; AUD 60,000 - 76,000; Full time

Benefits offered by this job

18 weeks paid parental leave

Diversity & inclusion programs

Pride in Diversity Platinum Employer

Accessibility & Inclusion Plan

Job summary

nbn is hiring a Customer Field Technician in Perth Metro to perform installations, repairs and maintenance for homes and businesses. You’ll work with copper and fibre cabling, set up customer equipment, and support customers through fault resolution, all while following safety procedures.

Ideal candidates come from trades or hands-on backgrounds and are willing to learn telecommunications. A current, clean driver’s licence is essential; full training and tools are provided.

Qualifications

• Willingness to learn and adapt to hands-on tasks in a field environment.
• Strong customer-facing communication and problem-solving skills.
• Ability to follow safety procedures and work independently.
• A current, clean Driver’s Licence is essential.

Responsibilities

• Install copper or fibre cabling and customer equipment in homes or small businesses.
• Identify faults, perform repairs and maintenance, and keep customers informed.
• Work independently with safety as a core priority throughout tasks.
• Log issues and coordinate with the broader team as required.

Skills

Hands-on

Customer service

Safety awareness

Driver's Licence

Job description

nbn is hiring a Customer Field Technician in Perth Metro to perform installations, repairs and maintenance for homes and businesses. You’ll work with copper and fibre cabling, set up customer equipment, and support customers through fault resolution, all while following safety procedures.

Ideal candidates come from trades or hands-on backgrounds and are willing to learn telecommunications. A current, clean driver’s licence is essential; full training and tools are provided.