Field Support Administrator

(AUS) Ecolab Pty Ltd; Sydney; Hybrid; AUD 60,000 - 76,000; Full time

Job summary

Ecolab is seeking an Administration Support professional to join our Field Support team in a hybrid Macquarie Park role. This fixed-term contract runs to February 2028, with 3 days in the office (Mon-Wed) and 2 days from home.

You will enable operations through high-quality administrative support, data management, and coordinated reporting. You’ll work closely with internal stakeholders to ensure processes run efficiently, maintain CRM data, and support pricing workflows.

Qualifications

• Proven experience in a similar administration support role.
• Strong organisational skills with the ability to prioritise effectively.
• High attention to detail and data accuracy.
• Excellent communication skills with a collaborative, customer-focused mindset.
• Ability to work independently and as part of a team.

Responsibilities

• Providing end-to-end administrative support to internal teams and business initiatives.
• Managing and maintaining key data, reports, trackers, and templates.
• Supporting reporting requirements, including analysis and insights.
• Coordinating internal communications and ensuring timely task delivery across teams.
• Maintaining accurate CRM and customer/account information.
• Supporting pricing processes, documentation workflows, and ad hoc business requests.
• Identifying process improvements to enhance efficiency and accuracy.

Skills

Administration

Organisational skills

Attention to detail

Communication

Teamwork

Job description

At Ecolab, we’re driven by a powerful purpose; to make the world cleaner, safer and healthier. As a global leader in water, hygiene and infection prevention solutions, we help protect people and the planet while empowering our teams to grow and thrive.

We’re looking for an Administration Support professional to join our supportive Field Support team. If you’re experienced in administration, highly organised, and enjoy being the go‑to person who keeps everything running smoothly, you’ll thrive in this role.

This is a Fixed Term Contract to February 2028.

About the Role

As part of the Field Support team, you’ll play a key role in enabling business operations through high-quality administrative support. You will work closely with internal stakeholders, ensuring processes, reporting, and coordination activities run efficiently and effectively.

This role suits someone with strong administration support experience who is confident managing data, reporting, and improving day‑to‑day operational flow.

This is a hybrid role working at our office in Macquarie Park, 3 days a week (preferably Monday to Wednesday, with 2 days from home).

You’ll Make an Impact By:

• Providing end‑to‑end administrative support to internal teams and business initiatives
• Managing and maintaining key data, reports, trackers, and templates
• Supporting reporting requirements, including analysis and insights
• Coordinating internal communications and ensuring timely task delivery across teams
• Maintaining accurate CRM and customer/account information
• Supporting pricing processes, documentation workflows, and ad hoc business requests
• Identifying process improvements to enhance efficiency and accuracy

What You’ll Bring

• Proven experience in a similar administration support role
• Strong organisational skills with the ability to prioritise effectively
• High attention to detail and data accuracy
• Excellent communication skills with a collaborative, customer-focused mindset
• Ability to work independently and as part of a team

Why Join Ecolab?

• A workplace where your contribution is genuinely valued
• Purpose-driven work that protects people, businesses and the environment
• Supportive leaders who invest in your development
• A collaborative, flexible and inclusive culture