Field Service Technician

Rhima Australia; Melbourne; On-site; AUD 60,000 - 90,000; Full time

Job summary

Rhima Australia is seeking a Service & Validation Technician to service, repair, install, commission and validate Rhima equipment at customer sites. This field-based role involves travel to regional, interstate and overseas sites as required, working alongside the Senior Service Technician to ensure reliable operations and thorough validation.

Responsibilities include preventive maintenance, fault diagnosis, installation, validation testing and diligent documentation to meet compliance

Qualifications

• Certification in relevant technical areas.

Responsibilities

• Carry out preventative maintenance, repairs and scheduled servicing.
• Diagnose and repair equipment faults.
• Install and commission new equipment.
• Perform equipment inspections and performance checks.
• Provide professional technical support to customers.
• Complete service reports and required documentation.
• Perform validation and performance testing.
• Complete validation reports and records.
• Assist customers with compliance and validation requirements.
• Build positive customer relationships.

Job description

The Service & Validation Technician is responsible for servicing, repairing, installing, commissioning and validating Rhima equipment at customer sites. Working closely with the Senior Service Technician, this role helps ensure equipment is operating reliably, customers receive excellent support, and validation requirements are completed accurately. The role is primarily field-based and involves travel to customer sites.

Key responsibilities

Carry out preventative maintenance, repairs and scheduled servicing.

Diagnose and repair equipment faults.

Install and commission new equipment.

Perform equipment inspections and performance checks.

Provide professional technical support to customers.

Complete service reports and required documentation.

Perform validation and performance testing.

Complete validation reports and records.

Assist customers with compliance and validation requirements.

Build positive customer relationships.

About you

Certification in relevant technical areas.

Demonstrate through own actions a commitment to Health and Safety at work.

Be available for frequent regional, interstate and overseas travel when required.