Field Service Technician

Assured Environmental (AE); Canterbury-Bankstown; On-site; AUD 65,000 - 90,000; Full time

Job summary

Assured Environmental (AE) in Kingsgrove, NSW seeks a Field Service Technician to install, service and repair scientific equipment on site, ensuring optimal performance for clients in the science and research sector. You will diagnose issues, perform preventive maintenance, train clients, and document service activities while collaborating with the support team and keeping up with industry advances.

This is a permanent, full-time role requiring independence, strong communication, and willingness

Qualifications

• Associate degree in engineering, technology, or applied sciences.
• Experience in field service, preferably within the science and research industry.
• Strong technical and troubleshooting skills.
• Excellent communication and ability to interact with clients.
• Willingness to travel to client sites as required.

Responsibilities

• Conduct on-site installations, maintenance, and repairs of scientific equipment and systems.
• Diagnose and troubleshoot technical issues, providing timely solutions to clients.
• Perform routine inspections and preventative maintenance to ensure equipment reliability.
• Provide training and support to clients on the proper use and maintenance of equipment.
• Maintain accurate records of service activities and client interactions.
• Collaborate with the technical support team to resolve complex issues.
• Stay updated on industry trends and advancements in technology.

Skills

Field service experience

Troubleshooting

Client communication

Independent work

Travel readiness

Education

Associate degree in engineering/technology

Job description

We are seeking a dedicated Field Service Technician to join our team in Kingsgrove, New South Wales. This permanent, full-time role is essential for ensuring the optimal performance of our scientific equipment and systems. The successful candidate will play a crucial role in supporting our clients in the science and research industry, providing technical expertise and exceptional service to enhance operational efficiency.

Responsibilities:

• Conduct on-site installations, maintenance, and repairs of scientific equipment and systems.
• Diagnose and troubleshoot technical issues, providing timely solutions to clients.
• Perform routine inspections and preventative maintenance to ensure equipment reliability.
• Provide training and support to clients on the proper use and maintenance of equipment.
• Maintain accurate records of service activities and client interactions.
• Collaborate with the technical support team to resolve complex issues.
• Stay updated on industry trends and advancements in technology.

Qualifications:

• Associate degree in a relevant field such as engineering, technology, or applied sciences.
• Proven experience in a field service role, preferably within the science and research industry.
• Strong technical skills with the ability to troubleshoot and repair complex systems.
• Excellent communication and interpersonal skills to effectively interact with clients.
• Ability to work independently and manage time effectively.
• Willingness to travel to client sites as required.