Field Service Technician

InGolf & Utility; Campbelltown; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Company vehicle

Phone and tools provided

Job summary

InGolf & Utility is seeking a Field Service Technician to service golf and utility vehicles across Sydney metro and NSW/ACT regions. You will work predominantly in the field, maintaining petrol, diesel and electric fleets, diagnosing faults, and performing repairs with a strong emphasis on customer service.

Based near Campbelltown with occasional travel, you will inspect engines, replace parts, and ensure paperwork and job cards are completed efficiently using tablets.

Qualifications

• You must be a trade-qualified mechanic (light vehicle, diesel, small engines, or similar).
• Hands-on experience in a mechanical field service or related role.
• Outstanding customer service skills – friendly, professional, and responsive.
• Technical proficiency with inputting and processing job cards daily via tablets / software system.
• Strong diagnostic and troubleshooting skills.
• Comfortable working independently, managing jobs and travel schedules.
• Located in or near Campbelltown head office, with travel outside Sydney metro and occasional overnight stays (up to 4 nights per month).

Responsibilities

• Inspect, service and maintain petrol and diesel engines fitted to golf carts and utility vehicles in accordance with manufacturer specifications and service schedules.
• Diagnose mechanical faults in small engines and related components using diagnostic tools, manuals and testing procedures.
• Dismantle and inspect engine assemblies and related components to identify wear, damage and defects.
• Repair or replace defective engine components and reassemble assemblies per specifications.
• Perform routine maintenance including oil/filter changes, lubrication, engine adjustments, and replacement of worn parts.
• Test and adjust repaired engines to verify operation and identify remaining faults.
• Maintain service records and document findings, repairs, parts used and recommendations.
• Attend customer sites to undertake scheduled maintenance, fault diagnosis and repairs.

Skills

Trade-qualified mechanic

Field service experience

Customer service

Diagnostic skills

Independent working

Travel flexibility

Education

Trade qualification in light vehicle, diesel or small engines

Job description

Field Service Technician - Golf & Utility vehicles

About Us

InGolf & Utility is proud to be the exclusive NSW distributor of Club Car golf and utility vehicles. We deliver high-performance, innovative solutions across golf clubs, resorts, councils, and commercial sectors. Our vehicles set the benchmark for quality and reliability – and so do our people.

About the Role

We're looking for a skilled Field Service Technician to support our customers across Sydney metro and regional locations across NSW. Based predominantly in the field, you'll be responsible for maintaining, servicing, and repairing a fleet of electric, petrol, and diesel-powered vehicles. You'll be hands-on with everything from engines and drivetrain to steering and suspension – all while delivering top-tier customer service.

If you're a self-motivated technician who enjoys autonomy and problem-solving in a customer-focused environment, this could be your ideal next step.

What You'll Be Doing

• Inspect, service and maintain petrol and diesel engines fitted to golf carts and utility vehicles in accordance with manufacturer specifications and service schedules.
• Diagnose mechanical faults in small engines and associated components using appropriate diagnostic tools, technical manuals and testing procedures.
• Dismantle and inspect engine assemblies and related mechanical components to identify wear, damage and defects.
• Repair or replace defective engine components and associated parts, and reassemble mechanical assemblies in accordance with manufacturer specifications.
• Perform routine maintenance, including oil and filter changes, lubrication, engine adjustments and replacement of worn components.
• Test and adjust repaired engines to verify satisfactory operation and identify any remaining mechanical faults.
• Maintain service records and document diagnostic findings, repairs completed, parts used and maintenance recommendations.
• Attend customer sites to undertake scheduled maintenance, fault diagnosis and mechanical repairs to small-engine-powered equipment.

About You

• You must be a trade-qualified mechanic (light vehicle, diesel, small engines, or similar)
• Have hands-on experience in a mechanical field service or related role
• Outstanding customer service skills – friendly, professional, and responsive
• Technical proficiency with inputting and processing job cards daily via tablets / software system
• Strong diagnostic and troubleshooting skills
• Comfortable working independently, managing jobs and travel schedules
• Located in or near our Campbelltown head office, with flexibility for travel outside Sydney metro and occasional overnight stays (up to 4 nights away per month).

What We Offer

• Salary from 80K + super (commensurate with experience)
• Fully maintained company vehicle, phone, and tools
• Full-time, permanent position with regular weekday hours (8am–4pm)
• Supportive and down-to-earth team culture
• Opportunities for development and future progression
• You’ll also enjoy being part of a company that values integrity, innovation, and exceptional service.

Ready to roll with a team that goes the extra mile?

This a full-time, permanent position located predominantly in field, covering customers across Sydney metro and NSW and ACT regional areas with some occasional regional overnight travel required. Our head office is in Campbelltown and you will need to attend this site on a regular basis.

Candidates must have valid Australian work rights or an appropriate work visa to be eligible for this position. Current full Australian drivers licence also required.

Hours: Weekdays onsite with customers from 8.00am - 4.00pm

We appreciate all applications however please note only shortlisted candidates will be contacted.