Field Service Manager

201 KONE Elevators Pty Ltd; Hobart; In loco; AUD 120.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Base + car allowance

12.5% superannuation

Career progression

Industry-leading training

Total rewards package

Impact on communities

Descrizione del lavoro

KONE is seeking a Field Service Manager to lead anddevelop a high-performing field service team in Hobart, Tasmania. You will coordinate maintenance and repair activities, manage scheduling and admin processes, and drive safety and customer satisfaction across multiple sites.

The role requires strong leadership, excellent communication, and the ability to travel statewide to support operations. Great benefits and a comprehensive total rewards package are offered.

Competenze

• Experience coordinating people and operations in a fast-paced environment.
• Strong leadership with ability to motivate and develop others.
• Excellent communication and relationship-building skills.
• Proven ability to manage multiple priorities and adapt to changing needs.
• Customer-focused mindset with commitment to safety and quality.
• Ability to travel statewide to support multiple locations.

Mansioni

• Lead, coach, and develop a team of field technicians to achieve high performance.
• Plan and coordinate maintenance and repair activities to ensure efficient service delivery.
• Manage scheduling, administration, and operational processes to support daily activities.
• Monitor inventory and materials to ensure timely job completion.
• Build and maintain strong customer relationships through regular site visits.
• Drive a culture of safety, quality, and continuous improvement.
• Contribute to customer satisfaction and service outcomes.

Conoscenze

Leadership

Communication

Project coordination

Customer focus

Safety & quality

Travel readiness

Descrizione del lavoro

Great benefits and remuneration - Base + car allowance + 12.5% superannuation

Lead and develop a high-performing field service team

Work with industry-leading technology and innovative solutions

At KONE, we bring buildings to life. Look around and you’ll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world - keep people moving no matter what. Our work will take you in different directions.

We're looking for a Field Service Manager to join our service team in Hobart, Tasmania.

In this leadership role, you'll be responsible for coordinating and supporting our field technicians, ensuring service excellence, operational efficiency, and an outstanding customer experience.

What will you be doing?

• Leading, coaching, and developing a team of field technicians to achieve high performance and engagement
• Planning and coordinating maintenance and repair activities to ensure efficient service delivery
• Managing scheduling, administration, and operational processes to support daily business activities
• Monitoring inventory and materials to ensure jobs are completed effectively and on time
• Building and maintaining strong customer relationships through regular site visits and engagement
• Driving a culture of safety, quality, and continuous improvement
• Contributing to customer satisfaction and helping to deliver exceptional service outcomes

What are we looking for?

• Experience coordinating people, projects, or operations in a fast-paced environment
• Strong leadership potential with the ability to motivate and develop others
• Excellent communication and relationship-building skills
• Proven ability to manage multiple priorities and adapt to changing business needs
• A customer-focused mindset and commitment to delivering positive outcomes
• Strong commitment to workplace safety and quality standards
• Ability to travel statewide as required, ensuring effective support across multiple locations

There’s so much more to KONE than you may realise.

Benefits and Perks

• Great benefits and remuneration - Base + car allowance + 12.5% superannuation
• Enjoy career progression opportunities within a global organisation
• Access to industry-leading training, learning, and development programs
• The opportunity to make a genuine impact on customers, communities, and the future of urban mobility
• Our approach covers a comprehensive total rewards package, including both financial and non-financial benefits

At KONE, you'll find more than a career opportunity. You'll join a supportive team that values safety, innovation, and growth, while helping shape smarter, more sustainable cities for future generations.

Please note: Applicants must be Australian or New Zealand citizens, or hold Australian permanent residency, to be considered for this position.

This position is being sourced directly by KONE.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

We are committed to fostering a culture of fairness, respect, equity, diversity, and inclusion.

At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.