Field Service Engineer - Self-Checkout & POS

NCR Corporation; Melbourne; On-site; AUD 65,000 - 100,000; Full time

Job summary

NCR Voyix is seeking a Field Service Technician in Melbourne to diagnose and repair SelfServe Checkouts and POS terminals. You will manage parts and maintain tools, while participating in training both online and in classrooms.

You will work autonomously in field and office settings, with potential interstate travel and a valid driver's license required. The role emphasizes customer service, communication, and a passion for new technology, with opportunities to grow in a global, inclusive

Qualifications

• PC hardware and software repair experience is required.
• Electro-mechanical device repair experience is advantageous.
• Experience with SelfServe Checkout repairs is a strong plus.
• NMI verification licence is advantageous.
• Must be able to travel and complete service calls; valid driver’s license.

Responsibilities

• Diagnose and repair SelfServe Checkouts and POS terminals.
• Manage parts and keep tools and equipment organized.
• Participate in online and face-to-face training sessions.
• Work autonomously in field and office environments.
• Some interstate travel may be required.

Skills

Customer service skills

Communication skills

Willing to travel

Autonomous work style

Problem solving

PC hardware repair

Tools

SelfServe checkout repairs

Electro-mechanical tools

Diagnostic equipment

Job description

NCR Voyix is seeking a Field Service Technician in Melbourne to diagnose and repair SelfServe Checkouts and POS terminals. You will manage parts and maintain tools, while participating in training both online and in classrooms.

You will work autonomously in field and office settings, with potential interstate travel and a valid driver's license required. The role emphasizes customer service, communication, and a passion for new technology, with opportunities to grow in a global, inclusive