Field Service Technician – Access Systems (VIC)

Assa Abloy Ab; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Travel within VIC

Training opportunities

Job summary

SKIDATA in Melbourne, VIC is seeking a Service Technician to join our Field Service Operations. You will perform hands-on repairs, maintenance, and fault diagnosis on SKIDATA equipment across sites in VIC, installing and commissioning new access systems.

This role requires 2–3 years in service/maintenance or installation, qualifications in Electrical/Mechanical/Advanced Electronics, strong computer literacy, and a customer-focused mindset.

Qualifications

• 2–3 years’ experience in a service, maintenance, or installation role.
• Qualification in Electrical, Mechanical, or Advanced Electronics (or working towards one).
• Strong computer literacy and programming skills.
• Solid problem-solving ability and attention to detail.
• Excellent organisational and communication skills.
• Ability to work independently and as part of a team.
• A customer-focused mindset and commitment to continuous learning.

Responsibilities

• Technical Service & Maintenance: Deliver repairs, preventive maintenance, and fault diagnosis on SKIDATA equipment and sites.
• Installation & Commissioning: Install, configure, and commission new access systems across VIC, ensuring compliance with industry standards and company policies.
• Administration: Accurately complete work orders, installation documentation, warranty forms, and parts management in ServiceNow.
• Customer Support: Act as a trusted point of contact for clients, providing technical advice and ensuring high levels of customer satisfaction.
• OHS & Professionalism: Maintain high standards of safety, presentation, and equipment upkeep, while identifying and reporting hazards promptly.

Skills

Customer service

Problem solving

Independent work

Teamwork

Education

Electrical, Mechanical, or Advanced Electronics

Tools

ServiceNow

Programming basics

Job description

SKIDATA in Melbourne, VIC is seeking a Service Technician to join our Field Service Operations. You will perform hands-on repairs, maintenance, and fault diagnosis on SKIDATA equipment across sites in VIC, installing and commissioning new access systems.

This role requires 2–3 years in service/maintenance or installation, qualifications in Electrical/Mechanical/Advanced Electronics, strong computer literacy, and a customer-focused mindset.