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Shimadzu Medical System (Oceania) Pty Ltd in Sydney seeks a Field Service Engineer NSW/ACT to install, maintain, and repair Shimadzu instruments across NSW/ACT. You will train customers on system operation, software, and routine maintenance, and deliver technical support with travel within Australia.
Strong communication and troubleshooting skills are essential, with 3+ years' LC/LCMS servicing and GC/GCMS experience highly desirable.
The Field Service Engineer NSW/ACT role will install, maintain, and repair Shimadzu's range of scientific instruments. You will provide customer training on system operation, software, and routine maintenance, and deliver technical support across NSW/ACT. Travel within Australia is required, and collaboration with the established New South Wales team is essential to ensure exceptional service and support.
Install, maintain, and repair Shimadzu's range of scientific instruments
Provide customer training on system operation, software, and routine maintenance
Deliver technical support across NSW/ACT
Travel within Australia as required
Collaborate actively with the established New South Wales team to ensure exceptional service and support
Strong technical communication skills and a diagnostic troubleshooting mindset
3+ years' experience servicing LC/LCMS instruments; GC/GCMS experience highly desirable
Qualifications in Chemistry, Biomedical Science or Electronics along with experience within scientific instrumentation
Experience in a similar role or as an advanced user of LC/GC chromatography and mass spectrometry instrumentation
Proficiency with Windows business applications (Teams, SharePoint, Excel)
Knowledge of Shimadzu software solutions is an advantage
Restricted Electrical Workers License preferred
Founded in Kyoto in 1875, Shimadzu is a global leader in analytical and medical instrumentation, supporting industries from life sciences and pharmaceuticals to food and environmental research. Shimadzu Oceania Pty Limited has proudly served Australia and New Zealand for over 30 years.