Field Service Engineer - Scientific Instrumentation

Select; Western Australia; On-site; AUD 70,000 - 100,000; Full time

Job summary

Galactic Co-operative is seeking a Field Service Engineer based in Perth to service and repair a broad range of laboratory equipment at customer sites and in the workshop. You will join a small, close-knit team and report to the Lead Physicist, with typical hours Monday to Friday.

Responsibilities include installation, maintenance, customer training, and remote support. A Bachelor’s degree in a relevant science or engineering field and a valid driver’s license are required, along with full

Qualifications

• Bachelor’s degree in chemistry, physics, engineering or relevant field.
• Excellent troubleshooting skills with scientific instruments and components.
• Hands-on experience with mechanical, electronic, pneumatic, hydraulic and optical systems.
• Experience with analytical techniques such as AAS, ICP-MS, FTIR or GC.
• Strong written and oral communication.
• Valid driver’s license and ability to travel onsite.
• Full working rights in Australia.

Responsibilities

• Repair and install scientific equipment.
• Schedule and perform regular maintenance.
• Provide basic training for customers.
• Handle complex issues and problems.
• Provide remote technical support via phone or email.
• Assist with invoicing and other office tasks.
• Stock management and housekeeping.

Skills

Troubleshooting

Scientific instruments

Mechanical systems

Electronic systems

Pneumatic systems

Hydraulic systems

Optical systems

Communication

Remote support

Driver’s license

Education

Bachelor’s degree in chemistry, physics, engineering or relevant experience

Job description

The Company

KE Select has exclusively partnered with Galactic Co-operative in the search for their next Field Service Engineer to be based in Perth. Galactic Co-operative is Perth’s first and only worker-owned technology business and they provide technical support for laboratories, including services, repairs, design and manufacture of laboratory instrumentation. Join a small, close-knit team, who work together to service a broad range of scientific customers, while contributing positively to sustainability goals. The business values and supports diversity, equality, inclusion and wellbeing in their workplace.

The Role

A permanent, full-time position, is available for a Field Service Engineer, working Monday to Friday business hours, reporting to the Lead Physicist. The role will involve maintaining and repairing a wide variety of laboratory equipment both on customer sites and in the workshop. Responsibilities are as follows:

• Repair and install scientific equipment


• Schedule and perform regular maintenance


• Provide basic training for customers


• Handle complex issues and problems


• Provide clear and effective remote technical support via phone or email


• Assisting with invoicing, and other office tasks


• Stock management and housekeeping

Ideal Skills & Experience

Desirable applicants will possess:

• Bachelor’s degree in chemistry, physics, engineering or relevant experience


• Excellent troubleshooting skills and experience with scientific instruments and components such as PC’s, chillers, power and gas supplies, UPS, ventilation systems, etc.


• Strong understanding and hands-on experience with mechanical, electronic, pneumatic, hydraulic and optical systems and parts assembly


• Strong understanding of scientific analysis techniques, including AAS, ICP-MS, FTIR, GC, etc.


• Effective, professional and clear written and oral communication


• Valid driver’s license


• Full working rights in Australia