Customer Service Engineer | Field Service Engineer

KE Select; Sydney; Presencial; AUD 90.000 - 130.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive salary package

Car allowance

Allowance for overnight travel

Extensive training and development

Resumo da vaga

Malvern Panalytical is seeking a Customer Service Engineer to be based in Sydney. The role involves installation, commissioning, calibration and preventative maintenance on XRF, XRD, and SPE instruments, with up to 80% travel across Australia and internationally (NZ, PNG, New Caledonia).

You will be the key customer-facing representative, performing on-site maintenance, promoting services, and responding to breakdown calls while working a Monday–Friday pattern with nights away and some weekends.

Qualificações

• Advanced diploma or above in Electronics/Mechanical is required.
• Strong electro-mechanical skills essential for success.
• Field service experience preferred; driving license required.

Responsabilidades

• Install, commission and calibrate instruments (XRF, XRD, SPE).
• Provide on-site maintenance and repair of instrumentation.
• Promote company services to clients and respond to breakdowns.
• Travel extensively to customer sites (local, interstate and international).

Conhecimentos

Advanced electronic/mechanical skills

Field service experience

Valid Australian driver’s license

Full working rights in Australia

Radiation safety awareness

Formação

Advanced diploma or above in Electronics/Mechanical

Ferramentas

X-Ray instrumentation

Descrição da vaga

The Company

KE Select has exclusively partnered with Malvern Panalytical in the search for their next Customer Service Engineer to be based in Sydney. Malvern Panalytical is a global analytical instrument manufacturer and supplier. Their products are used in a wide range of industries to better understand the chemical, physical and structural aspects of the materials tested. They are looking for an experienced Customer Service Engineer to join their team, in this key customer-facing position. The instruments are complex scientific systems and will allow the successful applicant to develop and grow skills in the following areas: high-voltage electronics, precision mechanical devices (goniometers/precision optics), vacuum/gas/air systems, water-cooling, small-scale robotics, electronics and PC-based operating systems and applications.

The Role

A permanent, full-time position, is available for a Customer Service Engineer. The role will involve installation, commissioning, calibration and preventative maintenance on all instruments – including XRF, XRD and SPE. Extensive travel is to be expected in this role (up to 80%), including local, interstate, and international travel (NZ, PNG, New Caledonia). While this role is a Monday – Friday opportunity, several nights away each week can be expected and some weekends.

• Representation of the company in a key customer-facing position
• Work on commissioning systems for customers as well as installation at customer sites
• On-site maintenance and repair of all instrumentation
• Promote company services to the client base
• Flexibility to respond to break-down calls as required

About You

• Advanced diploma or above in Electronics/Mechanical discipline
• Excellent electro-mechanical skills are required to be successful in this role
• A radiation safety license would be advantageous
• Experience with X-Ray instrumentation would be an advantage
• Previous field service experience
• Valid Australian driver’s license
• Full working rights in Australia

Benefits

• Competitive salary package
• Car Allowance
• Allowance for overnight travel
• Extensive training and development