Field Service Engineer - Laboratory Diagnostics

Siemens Healthineers AG; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Siemens Healthineers AG in Australia seeks a Hybrid Field Services Expert with an electrical or biomedical background. The role combines technical field engineering with clinical applications support across NSW/ACT, with extensive hands-on training in Australia and internationally.

You will visit customer sites, perform installations and maintenance, deliver application training, and foster strong customer relationships to improve system performance and patient outcomes.

Qualifications

• Trade qualified or university trained.
• Hold an unrestricted driver's licence.
• Permanent work rights in Australia.
• Willingness to travel across state, interstate and overseas.

Responsibilities

• Visit customer sites across NSW/ACT including hospitals and laboratories.
• Perform installations, preventative maintenance, upgrades and corrective services (engineering support 80%).
• Deliver application training, workflow optimisation and ongoing customer support (applications support 20%).
• Build strong customer relationships to improve system performance and patient outcomes.
• Collaborate with internal teams and relay customer insights for product improvements.
• Adhere to EHS and compliance requirements.

Skills

Electrical background

Biomedical background

Education

Trade qualified

University trained

Job description

Job Requirements

A great opportunity for someone with an electrical or biomedical background looking for a career change to work with cutting‑edge technology.

We're offering a unique hybrid Field Services Expert role combining technical field engineering services with clinical applications support.

You’ll receive extensive hands‑on training in Australia and internationally and support a portfolio of pathology laboratory diagnostic systems across the NSW/ACT region

Your Role

• Visiting customer sites across NSW/ACT which include public/private hospitals and laboratories.
• Engineering support (80%) - Perform installations, preventative maintenance, upgrades and corrective services
• Applications support (20%)- Deliver application training, workflow optimisation and ongoing customer support
• Build strong customer relationships to improve system performance and patient outcomes
• Work closely with internal teams and share customer insights to support product improvements
• Adhere to all EHS and compliance requirements

Your Expertise

• The successful candidate will be trade qualified or university trained
• Happy to work autonomously when trained
• Hold an unrestricted driver's licence
• Able to travel across state, interstate and overseas.
• Be able to provide evidence of your permanent work rights in Australia.

Who We Are

We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How We Work

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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