Field Service Engineer - Data Centre

Dell Technologies Inc.; City of Melbourne; On-site; AUD 85,000 - 110,000; Full time

Job summary

Dell Technologies Inc. in Melbourne or Perth is seeking a Field Service Engineer to deliver on-site service and support, ensuring quick response and professional technical guidance for multi-vendor systems.

You will handle installation, maintenance, troubleshooting, and repair to maximize uptime for customers. Join Dell Technologies to contribute as a trusted field engineer, collaborating with customers and internal teams to understand needs and deliver effective hardware, software, and

Skills

Field service

Troubleshooting

Hardware repair

Job description

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive, and focused. Taking our technical skills to customer sites, we're responsible for everything from installation, configuration, and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers, and sales specialists to provide solutions.

What you'll achieve:

As a Field Service Engineer, you will ensure complete customer satisfaction through prompt on-site arrival, technical expertise, and professionalism. Providing break fix, maintenance, troubleshooting and repair of company and multi-vendor systems solutions, which may include hardware, software and networking products as well as operating systems.

Join us to do the best work of your career and make a profound social impact as a Field Service Engineer on our team in Melbourne or Perth.