Field Sales Pro: Auto Division, Vehicle & Uncapped Commission

Würth Group; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Estée Lauder Companies Inc. in Sydney Airport is seeking a Field Sales Coordinator for Fragrance Brands to manage counter operations, align with brand guidelines and drive sales performance on the shop floor.

You will collaborate with branded staff and retailers to achieve counter sales goals and maintain top retail standards. The role requires coordinating promotional activities, monitoring stock and inventory, and delivering regular reports to SEE/ASOM.

Qualifications

• Previous retail management experience (ideally 2+ years duty free or cosmetics)
• Working knowledge of computerised systems including reporting tools
• Excellent coaching, communication and presentation abilities
• Strong interpersonal and organizational skills
• Ability to work autonomously and as part of a team

Responsibilities

• Weekly qualitative and quantitative feedback on sales to SEE/ASOM
• Collaborate with brand staff to execute targets and promotions
• Ensure brand staff engagement to drive seasonal sales plans
• Execute promotional events and store-level details; report results and improvements
• Prepare monthly reports: sell-through, pax trends, competitor activity, promotions recap, counter photos
• Oversee daily counter operations: housekeeping, merchandising, stock and signage
• Manage stock min/max and shelf capacity to meet demand and presentation standards
• Maintain brand visual merchandising aligned with guidelines and launches
• Coordinate with SEE/ASOM on counter maintenance and staff coverage
• Provide feedback on promoters and staff training, grooming, and procedures
• Ensure confidentiality and compliance with company policies

Skills

Retail management

Cosmetics knowledge

Brand guidelines

Communication skills

Discretion

Job description

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Field Sales Coordinator - Fragrance Brands - Fulltime - Sydney International Airport

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Primary Purpose

The APC is the first point of contact for the retailer regarding all operational issues for all ELC brands on the shop floor and is required to review, resolve and elevate all relevant processes and ad-hoc requirements.

The role is to achieve counter sales goals and business objectives through efficient management of daily counter operations in close exchange with the branded staff and retailer; key focuses are inventory, MinMax, Visual Merchandising as well as branded staff and promotion. The APC will work in close collaboration with the SEE/ASOM through regular reports and ongoing exchange to deliver the highest retail standards in line with brand guidelines.

This position will have access to a range of confidential information and so will require personal characteristics of discretion and integrity.

Key Responsibility

Key responsibilities but are not limited to:

• Weekly qualitative and quantitative feedback on sales and BA performance to SEE/ASOM
• Actively work with brand staff on brand targets execution
• Actively support SEE to ensure brand staff are engaged to drive brand/door seasonal sales plans
• Follow up at store level to execute details of promotional programs/ events, feedback sales results and suggestion on improvement where needed
• Responsible for monthly report: sell-through figures, pax trend, competitors’ activities, retailer promotions & campaign, ELC brands incentive / promotions recap, counter photos

Efficient Management of Daily Counter Operations

• Supervise and execute daily counter duties such as housekeeping, merchandising, ensuring availability of stocks, testers, price & promo signage together with VM materials
• Report to SEE on any counter maintenance issue when required
• Report to SEE on any brand staff absence on counter and propose counter coverage plan when required
• Provide feedback and observation to SEE on promoters and brand staff (products & service training, grooming guideline, counter daily ops procedure, sales report) when required

Management of Stock Inventory

• Review and adjust brands min/max and shelf capacity meets sales demand & presentation level
• Ongoing check of out-of-stock on top selling products and report to and follow up with the Retail Store team and inform SEE/ASOM
• Ongoing check on non-saleable inventory (GWP, TOA, testers, gifting wrapping, samp les etc) and feedback / follow up action plan with SEE

Managing Operational Effectiveness

• Understand and ensure each brands visual merchandising is aligned to brand guidelines and maximize sales potential (including but not limited to planogram, visual merchandise units, launch focus, ticketing, testers, transparencies and videos, GWP display)
• Work at the counter with the team on all promotional events and setups (when required)
• Share photos with SEE of each launch changeover, promo set up, event set up and rectify set up if needed when required

Workplace, Health and Safety (WHS)

• Take reasonable care of the health and safety of themselves and others
• Cooperate with Estee Lauder Management in the provision of a healthy and safe workplace
• Report any incidents or accidents as per Company process
• Undertake duties in accordance with the current Estee Lauder WHS principles, policies, procedures and objectives

General

• And other general tasks as required by the Management Team

Key measures of success but are not limited to:

• Positive stakeholder feedback – management, peers, visitors
• Ensure all communications is maintained to reflect Company’s standards
• All deadlines are met
• All matters dealt with quickly and professionally
• All procedures and policies adhered to

Confidentiality

An employee must not give information or documents relating to their employment and to the company to anyone unless authorised to do so by the HR team and/or the Leadership Team. This includes medical records and information about the company’s activities.

This position may from time to time be called by authorities and/ or media. This position is not to make any comment regarding the Estée Lauder Companies at any time, and must refer the calls to senior management immediately.

To summarise, it is not the intention of this Job Description to limit the scope or responsibilities of the above-mentioned, but to highlight the most important aspects of the position. It is essential that all employees are committed to their jobs and the success of the Company, and maintain a willingness to accept total flexibility of jobs and duties throughout the Company.

All employees must comply with Estée Lauder Companies Policies and Procedures and adhere to all standards at all times.

Qualifications and Knowledge

• Previous retail management experience (ideally 2+ years duty free or cosmetics)
• Working knowledge of a computerised system including:
• Effective coaching style with the solid ability to inspire and motivate others
• Effective verbal and written communication skills
• Excellent interpersonal skills
• Professional presentation skills
• Quality customer service skills
• High attention to detail and organisational skills
• The ability to work autonomously and contribute to the team
• The ability to manage multiple priorities and time management
• Proactive and positive approach to work and tasks
• Good planning, organisational, analytical and decision-making skills
• Confidentiality, tact and discretion when dealing with people
• Willingness to work a flexible schedule and travel

Sydney Based / NSW South & ACT / Full Time Permanent

• Vehicle allowance supplied with fuel and tolls covered
• Generous incentive package
• Own your territory, grow existing accounts and win new business
• Product training and support from our national team

Are you an experienced B2B salesperson who enjoys getting out in front of customers, identifying opportunities and closing sales?

Richard Jay is seeking a Field Sales Executive to grow Commercial & Industrial Laundry and Warewashing equipment sales across NSW South and the ACT. This is an opportunity to take ownership of a varied territory, build lasting customer relationships and be rewarded for your results.

About the role:

Based in Sydney and reporting to the Director of Sales & Marketing (Equipment), you will manage existing accounts and develop new business across aged care, healthcare, hospitality, accommodation, government, facilities management and other commercial sectors.

Your territory includes central and southern Sydney, the Illawarra and South Coast, Southern Highlands, Goulburn, ACT and Queanbeyan, Snowy Mountains, Riverina and Murray regions. Regular regional overnight travel is part of this role.

What you'll be doing:

• Developing a territory plan that balances new business, customer retention and account growth
• Building opportunities through prospecting, customer visits, referrals and industry networks
• Understanding customer needs and recommending suitable commercial and industrial laundry and warewashing equipment
• Preparing quotations and proposals, negotiating sales and achieving revenue and gross margin targets
• Identifying equipment replacement, upgrade and multi-site opportunities
• Presenting preventative maintenance, extended warranty, rental and finance options
• Supporting tenders and requests for quotation
• Coordinating with service, installations and operations to deliver on customer commitments
• Keeping your CRM pipeline, sales activity and forecasts accurate
• Referring chemical and dispensing opportunities to our Symbio/JayChem team

What you'll bring:

• At least three years' experience in B2B field sales, ideally in capital equipment, commercial and industrial laundry, commercial kitchens or other technical products
• A proven record of achieving sales targets and winning new business
• Experience selling consultatively to decision makers in aged care, healthcare, hospitality, government or facilities management
• Strong negotiation, presentation and written proposal skills
• The ability to interpret site plans and technical specifications, with training provided on our product range
• Strong organisation, territory planning and time management
• Confidence using CRM systems and Microsoft Office
• A current unrestricted Australian driver's licence and willingness to undertake regular regional overnight travel.

An existing network across NSW South and the ACT, tender experience, or knowledge of commercial and industrial laundry, warewashing and hygiene chemicals will be highly regarded.

What we offer:

• A vehicle allowance with fuel and tolls covered
• A generous incentive package that rewards sales performance
• Ownership of a varied territory with existing customers and new business opportunities
• Product training and collaboration with experienced sales, service, installation and operations teams
• A permanent role with an established Australian-owned business

Our values:

• Accountable: Own your results and follow through on commitments
• Safe: Work and travel safely, and respect customer site requirements
• Knowledge & Innovative: Build and share expertise and find practical solutions
• Customer Centric: understand customer needs and deliver value
• Team Focus: Work together to achieve shared success

About Richard Jay:

Richard Jay supplies commercial and industrial laundry and warewashing equipment and supporting solutions to businesses across Australia. We work with customers from equipment selection through to installation, maintenance and ongoing service.