Field Operations & Audit Lead – VIC Frankston Region

Retail Data Acquisition Services; Frankston; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Workplace culture

Wellbeing program

Recognition program

Sustainability initiatives

Diversity and inclusion

Job summary

Retail Data Acquisition Services in Frankston, VIC seeks an Area Manager to uphold standards across quality, service, merchandising, food, fuel and store operations. You will audit in the field, coach teams, and drive practical improvements to improve store performance.

You will travel across the VIC Frankston region, engaging Licensees and Store Managers to close gaps, implement plans and enhance customer experiences.

Qualifications

• Experience in retail, fast food, food service, petrol & convenience or auditing.
• Strong attention to detail and ability to spot operational gaps.
• Experience with standards, compliance, processes or performance.

Responsibilities

• Champion retail standards across stores, including merchandising, marketing, POS and customer service.
• Conduct quality, standards, audit and product compliance checks.
• Monitor food safety, safe working practices and WHS compliance.
• Identify gaps and work with Licensees and Store Managers to implement improvements.
• Coach and train store teams to maintain brand and operational standards.
• Complete the full audit cycle and assess operational effectiveness and compliance.
• Analyse audit findings and store data to prepare reports for stakeholders.
• Identify opportunities to improve sales, marketing and store performance and support implementation.
• Build relationships with Licensees, Store Managers and stakeholders.
• Support new store openings and rollout field programs and initiatives.
• Travel across VIC Frankston region with possible overnights.

Skills

Retail management

Audit & compliance

Coaching & training

Reporting & analysis

Travel readiness

Driver's licence

Job description

Retail Data Acquisition Services in Frankston, VIC seeks an Area Manager to uphold standards across quality, service, merchandising, food, fuel and store operations. You will audit in the field, coach teams, and drive practical improvements to improve store performance.

You will travel across the VIC Frankston region, engaging Licensees and Store Managers to close gaps, implement plans and enhance customer experiences.