Area Manager: Field Audits & Store Coaching

Retail Data Acquisition Services; Rockhampton Regional; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Workplace Culture

Wellbeing

Recognition

Sustainability

Diversity and Inclusion

Job summary

Retail Data Acquisition Services is seeking an Area Manager to ensure stores meet and maintain high standards across quality, customer service, merchandising, food, fuel and overall store operations. You will audit in the field and work with store teams to coach, influence and implement practical improvements.

The role covers the Sunshine Coast with travel to Rockhampton, Bundaberg and surrounding suburbs, with regular travel across Central Queensland and occasional overnight stays.

Qualifications

• Experience in retail, fast food, food service, petrol & convenience or auditing.

Responsibilities

• Champion retail standards across stores, including merchandising, marketing, point-of-sale and customer service.
• Conduct quality, standards, audit and product compliance checks.
• Monitor compliance across food safety, safe working practices and workplace health & safety.
• Identify operational gaps and work with Licensees and Store Managers to develop and implement improvement plans.
• Coach and train store teams to ensure consistent brand and operational standards.
• Complete the full audit cycle, assessing operational effectiveness, financial reliability and compliance.
• Analyse audit findings and store data, preparing clear reports and recommendations for stakeholders.
• Identify opportunities to improve sales, marketing and store performance, and support their implementation.
• Build strong relationships with Licensees, Store Managers and internal and external stakeholders.
• Support new store openings and the rollout of field programs and initiatives.
• Travel regularly across Central QLD, including some overnight stays.

Skills

Retail management

Customer service

Auditing

Coaching

Communication

Relationship-building

Travel

Job description

Retail Data Acquisition Services is seeking an Area Manager to ensure stores meet and maintain high standards across quality, customer service, merchandising, food, fuel and overall store operations. You will audit in the field and work with store teams to coach, influence and implement practical improvements.

The role covers the Sunshine Coast with travel to Rockhampton, Bundaberg and surrounding suburbs, with regular travel across Central Queensland and occasional overnight stays.