Multi-Site Retail Standards Coach & Auditor

Retail Data Acquisition Services; Townsville City; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Workplace Culture

Wellbeing

Recognition

Sustainability

Diversity and Inclusion

Job summary

Retail Data Acquisition Services is seeking an Area Manager to ensure stores across Queensland meet standards in quality, service, merchandising, and safety while coaching teams.

You will audit stores, identify gaps, and partner with Licensees and Store Managers to drive improvements, reporting findings to stakeholders. This role is field-based, requiring strong commercial sense and stakeholder management to implement practical solutions across multiple sites.

Qualifications

• Experience in retail management, fast food, petrol & convenience or auditing.
• Strong attention to detail and ability to identify operational gaps.
• Experience with standards, compliance, processes or performance.

Responsibilities

• Champion retail standards across stores, including merchandising, marketing, POS and customer service.
• Conduct quality, standards, audit and product compliance checks.
• Monitor food safety, safe working practices and WH&S compliance.
• Identify operational gaps and develop improvement plans with Licensees and Store Managers.
• Coach and train store teams to ensure brand and operational consistency.
• Complete full audit cycle, assess effectiveness, financial reliability and compliance.
• Analyse audit findings and store data, prepare clear reports for stakeholders.
• Identify opportunities to improve sales, marketing and store performance.
• Build relationships with Licensees, Store Managers and internal/external stakeholders.
• Support new store openings and rollout of field programs and initiatives.

Skills

Retail management

Auditing

Stakeholder engagement

Coaching & training

Team leadership

Job description

Retail Data Acquisition Services is seeking an Area Manager to ensure stores across Queensland meet standards in quality, service, merchandising, and safety while coaching teams.

You will audit stores, identify gaps, and partner with Licensees and Store Managers to drive improvements, reporting findings to stakeholders. This role is field-based, requiring strong commercial sense and stakeholder management to implement practical solutions across multiple sites.