Field Dispenser Technician – Install, Service & Repair

Mapei Australia; Melbourne; On-site; AUD 70,000 - 100,000; Full time

Job summary

Mapei Australia, based in Melbourne, is seeking a Dispenser Service Technician to deliver field-based technical service and customer support for dispensing equipment, including installation, calibration, maintenance and troubleshooting.

Based at our Truganina facility, you will travel within Australia to install and service equipment, diagnose faults, and build strong relationships with customers to ensure reliable operation and contract retention.

Qualifications

• Experience installing, maintaining, troubleshooting, and repairing dispensing equipment.
• Strong focus on safety, reliability and operational efficiency of machinery.
• Willingness to travel within Australia to support customers.

Responsibilities

• Install, assemble, calibrate, maintain and repair dispensing equipment (electrical, mechanical, pneumatic).
• Perform preventative and reactive maintenance to ensure optimal performance.
• Diagnose faults and complete timely repairs to minimise downtime.
• Provide on-site technical support and guide customers on equipment use and basics.
• Plan and execute installations in collaboration with the supervisor and team.
• Build strong customer relationships to support contract retention and growth.
• Respond to service requests and occasionally travel for on-site support.
• Collaborate with Sales to address customer needs and identify improvements.

Skills

Mechanical aptitude

Electrical aptitude

Troubleshooting

Planning & organisation

Customer focus

Microsoft Office

Travel readiness

Job description

Mapei Australia, based in Melbourne, is seeking a Dispenser Service Technician to deliver field-based technical service and customer support for dispensing equipment, including installation, calibration, maintenance and troubleshooting.

Based at our Truganina facility, you will travel within Australia to install and service equipment, diagnose faults, and build strong relationships with customers to ensure reliable operation and contract retention.