Field Customer Liaison (Remote) with Car Allowance

The Motor Care Group; Sydney; Hybrid; AUD 56,000 - 68,000; Full time

Benefits offered by this job

Car allowance

Fuel card

Phone & laptop allowance

Job summary

The MotorCare Group is seeking a reliable Field Customer Liaison to support our customer network across NSW and the ACT. This role combines working from home with regular travel to customer locations and is ideal for someone who enjoys being on the road, meeting people, and providing support while working independently.

Reporting to the Director, you will maintain regular contact with customers, gather feedback, complete visit reports and coordinate follow-up activities with the wider team.

Qualifications

• Experience in customer service, administration, coordination or field support.
• Strong communication and relationship-building skills.
• Good organisation, time management and attention to detail.
• Reliable and professional approach.
• Sound computer skills, including Microsoft Office.
• Willingness and ability to travel throughout NSW and ACT.
• Current Australian driver's licence.

Responsibilities

• Plan and complete customer visits in consultation with the Director.
• Build and maintain positive customer relationships via calls and meetings.
• Distribute brochures, promotional materials and other resources.
• Gather customer feedback and share with management.
• Complete visit reports and maintain accurate records and schedules.
• Assist with customer enquiries and follow-up activities.
• Refer concerns to appropriate team members.
• Support promotional campaigns.

Skills

Customer service

Administration

Coordination

Field support

Communication

Relationship building

Organization

Travel willingness

Drivers license

Microsoft Office

Tools

Microsoft Office

Job description

The MotorCare Group is seeking a reliable Field Customer Liaison to support our customer network across NSW and the ACT. This role combines working from home with regular travel to customer locations and is ideal for someone who enjoys being on the road, meeting people, and providing support while working independently.

Reporting to the Director, you will maintain regular contact with customers, gather feedback, complete visit reports and coordinate follow-up activities with the wider team.