Field-Based Case Manager (NSW) – Return-to-Work Focus

EML; Sydney; Hybrid; AUD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Hybrid work options

Fitness Passport

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Zusammenfassung

EML is seeking a Mobile Case Manager in Sydney to deliver face-to-face assistance and workers’ compensation guidance across the Southern NSW region. The role is full-time and involves traveling within the Wollongong to Albury area, with initial onboarding in the office.

You will manage cases, apply NSW legislation, and coordinate with providers and employers to optimise recovery and return-to-work outcomes.

Qualifikationen

• Proven case management experience.
• Knowledge of NSW workers compensation legislation.
• Effective listener with conflict resolution skills.
• Excellent attention to detail and organisational abilities.
• Strong written and verbal communication skills.
• Own vehicle with NSW Driver’s Licence.

Aufgaben

• Deliver personalised face-to-face assistance to workers and employers on a defined period.
• Provide workers compensation advice to stakeholders including workers, employers and providers.
• Conduct community visits including work sites or medical clinics.
• Pro-actively achieve recovery and return-to-work outcomes.
• Consult with the Case Manager, Providers, Employers and Return to Work Specialist when required.

Kenntnisse

Case management

Workers compensation knowledge

Active listening

Conflict resolution

Attention to detail

Organisational skills

Written and verbal comms

NSW Driver’s license

Own vehicle

Jobbeschreibung

EML is seeking a Mobile Case Manager in Sydney to deliver face-to-face assistance and workers’ compensation guidance across the Southern NSW region. The role is full-time and involves traveling within the Wollongong to Albury area, with initial onboarding in the office.

You will manage cases, apply NSW legislation, and coordinate with providers and employers to optimise recovery and return-to-work outcomes.