Field Mobile Case Manager — Return-to-Work Advocate

Eml Group; Sydney; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Hybrid work options

Fitness Passport

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Corporate wellbeing program

Comprehensive learning and development

Annual incentive scheme

Job summary

EML Group in Sydney is expanding its team with a full-time Mobile Case Manager for our Police portfolio. You will manage your own on-road days and provide timely, face-to-face claims management and approvals in line with NSW legislation.

Based in Greater Sydney, you’ll enjoy hybrid work options, ongoing learning opportunities and an award-winning culture that recognises you. You’ll bring solid case management experience and a commitment to return-to-work outcomes.

Qualifications

• Proven case management experience and ability to return people to the workforce.
• Knowledge of the NSW workers compensation legislation and regulations
• Effective listener and conflict resolution skills.
• Excellent attention to detail, organisational skills.
• Own vehicle, NSW Driver’s License.

Responsibilities

• Deliver personalised face‑to‑face assistance to workers and employers over a defined period of time as agreed with the Case Manager
• Provide workers compensation advice to stakeholders including workers, employers and providers
• Conduct community visits inclusive of but not limited to work sites or medical clinics
• Pro‑actively achieve the optimum outcome of recovery and early sustainable return to work for workers
• Consult with the Case Manager, Providers, Employers and Return to Work Specialist where required

Job description

EML Group in Sydney is expanding its team with a full-time Mobile Case Manager for our Police portfolio. You will manage your own on-road days and provide timely, face-to-face claims management and approvals in line with NSW legislation.

Based in Greater Sydney, you’ll enjoy hybrid work options, ongoing learning opportunities and an award-winning culture that recognises you. You’ll bring solid case management experience and a commitment to return-to-work outcomes.