Family Support Officer

Monash University; Geelong; On-site; AUD 98,000 - 120,000; Part time

Job summary

The City of Geelong is seeking a qualified professional to promote optimal child health and wellbeing for children under school age at risk. This fixed term part-time role (0.8FTE) extends through to April 2028.

You will apply evidence-based interventions, manage complex family cases, and build partnerships with service providers to deliver a high-quality Family Services program.

Qualifications

• University or graduate qualification in allied health or community services.
• Minimum 4 years work experience in relevant role.
• Sound knowledge of providing therapeutic evidenced-based interventions to vulnerable families.
• Experience in case management for families with complex issues.
• Ability to liaise with a range of professionals.
• Demonstrated knowledge of attachment theory and its application.
• Current Working with Children Check.

Responsibilities

• Provision of a Family Support Service delivered within program standards and frameworks.
• Commitment to quality service and continuous improvement.
• Maintain professional knowledge and apply theory to evidence-based interventions.
• Develop and maintain partnerships with relevant services.
• Contribute to development and updating procedures, policy and materials.
• Demonstrate teamwork to support service development.

Skills

therapeutic interventions

case management

liaison with professionals

attachment theory

Education

Graduate qualification in allied health or community services

Job description

Job no: 500625

Work type: Fixed Term Part Time

Classification: Band 7 - $109,342.91 pa plus super

Categories: Child & Family Services

About the role

In this role, you will promote optimal child health and wellbeing in children under school age whose health and developmental outcomes have been identified as being at risk.

Work type: Fixed Term – Part Time (0.8FTE) through to April 2028

Classification: Band 7 $109,342

Key responsibilities include:

• The provision of a Family Support Service delivered within service/s program standards and frameworks.
• A commitment to the provision of a quality service and continuous improvement.
• Maintain professional knowledge and skills and apply theoretical frameworks to evidence based interventions.
• Develop and maintain partnerships with relevant services with a collaborative, integrated approach.
• Support the development and updating of relevant procedures, policy and materials related to work in Family Services Development
• Contribute to the overall development of the service by displaying team work.

About you

To be successful in this role, you will have a relevant university or graduate qualification (for example in allied health, community services) with a minimum of 4 years work experience.

• Sound knowledge and experience in providing therapeutic evidenced based interventions to vulnerable infants and their families.
• A sound knowledge and demonstrated experience in providing case management to families where there are complex and multiple issues.
• A capacity to apply a range of theoretical and assessment frameworks and to integrate them into practice.
• An ability to liaise and consult with a range of professionals.
• A demonstrated knowledge of attachment theory and the ability to implement this knowledge into practice.
• A current employee Working with Children check.

Preferred candidates will be required to undergo a National Police Check as part of the recruitment process (funded by the City).

Child Safety Responsibilities

We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.

Diversity and Inclusion

At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.

We are the City

From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

Advertised: 21 Sep 2026 9:00 AM AUS Eastern Standard Time

Applications close: 04 Oct 2026 11:55 PM AUS Eastern Daylight Time

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We Acknowledge the Wadawurrung People as the Traditional Owners of the Land, Waterways and Skies. We pay our respects to their Elders, past and present. We Acknowledge all Aboriginal and Torres Strait Islander people who are part of our Greater Geelong community today.