Family Support Officer

Department of Communities; Fremantle; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Competitive wages

Accredited Carer Friendly Employer

Flexible work options

12% employer super contributions

Salary packaging

Job summary

Department of Communities in Western Australia is seeking a dedicated Family Support Officer in Fremantle to contribute to child protection and family support services. This role focuses on supporting families, children and young people by providing supervision and transport, information about resources, and administrative assistance as required.

Two part-time fixed-term or permanent positions are available, with flexible work options and generous public sector benefits.

Responsibilities

• Providing supervision and transport services for families, children and young people.
• Providing information and support to families, children and young people about accessing Department and community resources.
• Providing administrative assistance as required.

Job description

More Than Just a Job!

• At Communities we play a vital role in supporting and strengthening communities across Western Australia. We provide services and work with our partners to keep children safe, provide vital community services, including in emergencies, address homelessness, prevent family and domestic violence and provide stewardship for the disability sector. Our work also includes regulating early childhood education and care and leading initiatives across women’s interests, youth, seniors and ageing, carers, and volunteering.

Why Work With Us?

• We offer some of the most competitive public sector wages in Australia.
• We are a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program.
• Flexible work options – flexi leave, banked leave and public service holidays.
• More for your future – 12 per cent employer super contributions.
• Smart salary packaging – novated leases & work laptops.

Read more about the benefits of working with us.

Your Role. Your Impact.

• Step into the world of Child Protection and Family Support, where your work is more than just a job. As a Family Support Officer, you be responsible for: Providing supervision and transport services for families, children and young people.
• Providing information and support to families, children and young people about accessing Department and community resources.
• Providing administrative assistance as required.

Visit Careers at Communities – our roles for more information. We believe all our people are leaders, regardless of their role. Our Leadership Expectations , outlined in Building Leadership Impact, describe the behaviours and mindsets we value. The leadership context for this position is personal leadership.

• If you’d like to know more about the team or the role, connect with Jamie-Lee Nugent, Team Leader Child Safety, on 6277 4670.

For more details, please refer to the attached Job Description Form (JDF).

Opportunities Available

• Current Vacancies: 2 part-time fixed-term or permanent positions available.
• Upcoming roles: Applicants will be considered for this vacancy and may also be considered for similar roles at the same level and location arising from this recruitment process. Applicants will be considered for vacancies in the location of the advertised role/location preferences specified in their application.

Suitability Requirements

• PERSONAL ATTRIBUTE Compassionate – able to support children, young people and families with care and empathy.
• Reliable – dependable in providing supervision, transport and accurate record keeping.
• Respectful – able to build positive relationships with diverse families, communities and colleagues.
• ORGANISATIONAL Willing to work in the Fremantle District Office.

The Department requires employees who demonstrate the capacity to learn new skills and adapt to the role within a reasonable time frame.

The Suitability Requirements may be assessed at any stage of the recruitment process, which may include interview, referee reports and/or other assessment methods.

Appointment is subject to meeting all Suitability Requirements.

Equity and Diversity

Communities welcome applications from people from a diverse range of backgrounds and lived experiences, including Aboriginal and Torres Strait Islanders, people with disability, people with diverse sexualities and genders, youth, women, and people from culturally and linguistically diverse backgrounds.

Please let us know if there are adjustments we can make to allow you to fully participate in the application and interview process, as well as in the workplace. Please contact Michela Orsini, HR Consultant 0434 464 370, [e-mail].

If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Integrity and Honesty

In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process.

Need Assistance?

If you would like to discuss:

• adjustments,
• alternative formats,
• recruitment enquiries,
• technical issues

Contact: Michela Orsini, HR Consultant 0434 464 370, [e-mail].

We can also be contacted via the National Relay Service on the following numbers National Relay Service: TTY/Voice: 133 677 Speak & Listen: 1300 555 727 SMS Relay: 0423 677 767

Privacy Notice

Personal information is collected and managed in accordance with the Privacy and Responsible Information Sharing Act 2024 (PRIS Act). By submitting your application, you acknowledge the collection of your personal information. For further details on how your information is handled, please view our Privacy Policy. Please note: This recruitment process may be closed or withdrawn at any stage. Applicants will be notified if this occurs. Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.