Family Support Officer

City of Greater Geelong; Geelong; On-site; AUD 98,000 - 120,000; Part time

Job summary

City of Greater Geelong is advertising a Fixed Term – Part Time role (0.8FTE) to promote optimal child health and wellbeing in at-risk families with infants. The position is based in Geelong and offers Band 7 pay of $109,342.91 per annum plus super, through to April 2028.

The successful candidate will deliver a Family Support Service, maintain professional knowledge, and build collaborations with partner services, while ensuring policy and procedure updates reflect best practice and client needs.

Qualifications

• Relevant university or graduate qualification in allied health or community services.
• Minimum of 4 years work experience in the field.
• Experience providing therapeutic evidenced-based interventions to vulnerable families.

Responsibilities

• Provide Family Support Service within program standards and frameworks.
• Commit to quality service and continuous improvement.
• Maintain professional knowledge and apply theory to evidence-based practice.
• Develop and maintain partnerships with relevant services.
• Contribute to updating procedures, policy and materials.
• Demonstrate teamwork to support service development.

Skills

Therapeutic interventions

Case management

Attachment theory

Liaison with professionals

Working with Children Check

Education

Relevant university/graduate qualification (allied health, community services)

Job description

20h ago , from Greater Geelong City Council

Job no: 500625
Work type: Fixed Term Part Time
Classification: Band 7 - $109,342.91 pa plus super
Categories: Child & Family Services

About the role

In this role, you will promote optimal child health and wellbeing in children under school age whose health and developmental outcomes have been identified as being at risk.

Work type: Fixed Term – Part Time (0.8FTE) through to April 2028

Classification: Band 7 $109,342

Key responsibilities include:

• The provision of a Family Support Service delivered within service/s program standards and frameworks.
• A commitment to the provision of a quality service and continuous improvement.
• Maintain professional knowledge and skills and apply theoretical frameworks to evidence based interventions.
• Develop and maintain partnerships with relevant services with a collaborative, integrated approach.
• Support the development and updating of relevant procedures, policy and materials related to work in Family Services Development
• Contribute to the overall development of the service by displaying team work.

About you

To be successful in this role, you will have a relevant university or graduate qualification (for example in allied health, community services) with a minimum of 4 years work experience.

• Sound knowledge and experience in providing therapeutic evidenced based interventions to vulnerable infants and their families.
• A sound knowledge and demonstrated experience in providing case management to families where there are complex and multiple issues.
• A capacity to apply a range of theoretical and assessment frameworks and to integrate them into practice.
• An ability to liaise and consult with a range of professionals.
• A demonstrated knowledge of attachment theory and the ability to implement this knowledge into practice.
• A current employee Working with Children check.

Preferred candidates will be required to undergo a National Police Check as part of the recruitment process (funded by the City).

Child Safety Responsibilities

We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read ourChild Safe Standards Management Policy.

Diversity and Inclusion

At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.

We are the City

From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Enquiries: Tracey Marshall – Team Leader Family Services Development | *********@geelongcity.vic.gov.au

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

Advertised: 21 Sep 2026 9:00 AM AUS Eastern Standard Time
Applications close: 04 Oct 2026 11:55 PM AUS Eastern Daylight Time

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