Family Services - Case Manager

Work Initiatives; Melbourne; On-site; AUD 92,000 - 99,000; Full time

Benefits offered by this job

Induction and onboarding

Regular supervision

Professional development

Salary packaging

Annual leave loading

Agency vehicles

Wellbeing programs

Paid parental leave

Connection with Aboriginal Community

Fitness program access

Job summary

VACCA is recruiting for a Fixed Term, Full Time role based in Chirnside Park, Melbourne. The role supports Aboriginal children, young people and families across Melbourne’s East Metro, providing culturally safe spaces, home visits and practical support to help families thrive.

You’ll work with a passionate team, building relationships, coordinating services and advocating for positive outcomes while upholding culture and self-determination within the community.

Qualifications

• Substantial experience in child, family, community services and/or disability services.
• Experience supporting vulnerable children, young people and families with complex needs.
• Demonstrated ability to develop support plans and coordinate services.

Responsibilities

• Walk alongside families, building strong relationships and culturally safe spaces.
• Assist through home visits, practical support, early intervention and community connections.
• Advocate for positive outcomes and empower families through culture and self-determination.

Skills

Child & family services experience

Case management

Communication skills

Education

Diploma/Advanced Diploma or Degree in Community Services or Social Work

Job description

• Position : Fixed Term - Full Time (30 June 2028)
• Location : Chirnside Park
• Salary : $92,286 - $99,294 based on level of experience, plus super

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

Join a passionate team supporting Aboriginal children, young people and families across Melbourne’s East Metro. In this rewarding role, you will walk alongside families, building strong relationships and creating culturally safe spaces where culture, connection and wellbeing can flourish. Through home visits, practical support, early intervention and community connections, you will help families navigate challenges, strengthen their strengths and stay connected to culture, community and the supports they need to thrive.

About You

You are passionate about supporting Aboriginal children and families and bring a culturally safe, strengths based and trauma informed approach to your work. You build trusted relationships, work collaboratively with families and community, and are confident developing support plans, coordinating services and advocating for positive outcomes. With strong communication, case management and reporting skills, you thrive in a team environment and are committed to empowering families through culture, connection and self determination.

• Substantial experience working in the child, family, community services and/or disability services sector, including experience supporting vulnerable children, young people and families with complex needs.
• Requirements:
• A Diploma, Advanced Diploma or Degree qualification in Community Services, Social Work, or a related discipline, or equivalent demonstrated experience.
• Valid Police Check, a Victorian Working with Children’s Check for a paid employee (or willingness to obtain) and aVictorian Driver Licence.
• Current COVID-19 vaccination(Strongly Recommended)

What we can offer you

• A supportive environment that includes comprehensive induction
• The support of regular internal supervision
• Professional development and training opportunities
• Attractive salary packaging to increase your take-home pay
• 17.5% loading on annual leave
• Access to agency vehicles for all work-related travel
• Access to Employee support and wellbeing programs
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program

We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Application closes by Monday 26th October 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy