Koorie Connect Caseworker

Work Initiatives; Melbourne; On-site; AUD 92,000 - 99,000; Full time

Benefits offered by this job

Induction

Internal supervision

Professional development

Salary packaging

Leave loading 17.5%

Agency vehicles

Wellbeing programs

Parental leave after 12 months

Community connection

Fitness Passport

Job summary

VACCA – Victorian Aboriginal Community Controlled Agency – is seeking a dedicated caseworker to support Aboriginal community members in Melbourne’s Northern Metropolitan region. The role delivers holistic, culturally responsive case management via phone, office appointments and outreach, with a focus on wellbeing and asset-based approaches.

You will assess needs, provide referrals and emergency financial assistance, and work to strengthen connections with services while upholding VACCA’s values

Qualifications

• Commitment to VACCA values and purpose.
• Experience working with Aboriginal community in a casework setting.
• Knowledge and understanding of Aboriginal culture and ability to communicate with Aboriginal people.
• Experience in providing casework including assessment and case planning.
• Ability to work in a culturally respectful and competent manner.
• Understanding of local welfare services across sectors.
• Ability to advocate for individuals and families.
• Excellent communication and interpersonal skills.
• Ability to write reports and keep case notes.
• Occasional flexibility in hours.
• High level of computer skills.
• Willingness to participate in training and supervision.

Responsibilities

• Provide culturally responsive case management via phone, office and outreach.
• Deliver assessments and referrals to Aboriginal community members in Melbourne's Northern Metropolitan region.
• Provide emergency financial assistance and crisis support to families.
• Empower clients and strengthen connections to services to enhance wellbeing.

Skills

Case management

Cultural competence

Communication

Report writing

Interpersonal skills

Computer skills

Job description

• Salary : $92,286- $99,294 based on level of experience, plus super and Salary Packaging

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

This position is responsible for providing culturally responsive, holistic support to Aboriginal community members across Melbourne’s Northern Metropolitan region. This role delivers case management through phone-based support, office appointments, and outreach, offering tailored guidance, assessments, and referrals and provides emergency financial assistance and support to families in crisis. The position focuses on empowering clients, strengthening connections, and ensuring access to the services needed to enhance wellbeing.

What we can offer you

• A supportive environment that includes comprehensive induction
• The support of regular internal supervision
• Professional development and training opportunities
• Attractive salary packaging to increase your take-home pay
• 17.5% loading on annual leave
• Access to agency vehicles for all work-related travel
• Access to Employee support and wellbeing programs
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program

About You

• Demonstrated commitment and understanding for the values that underpin VACCA' vision and purpose.
• A demonstrated experience working with the Aboriginal community in a case work setting.
• A knowledge and understanding of Aboriginal culture and values and a proven ability to effectively communicate with Aboriginal people.
• Demonstrated ability and experience in providing casework including assessment and case planning.
• An ability to work in a culturally respectful and competent manner with individuals, families and communities to ensure that cultural connections are fostered and maintained.
• Understanding & knowledge of local welfare services across a range of sectors including child welfare, health, employment, education, housing and legal.
• Ability to advocate on behalf of individuals and families.
• Excellent communication and interpersonal skills.
• Ability to write reports, case notes and record keeping skills.
• Ability to work flexible hours occasionally.
• High level of computer skills.
• A willingness to participate in training programs and in supervision

Requirements:

• You must have and continue to hold a full Victorian Driver's Licence, a current employment Working with Children Check card and a clear National Police Check
• Current COVID-19 vaccination - strongly recommended

We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Application closes by Monday 9th Nov 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy