Facilities Coordinator

Cushman & Wakefield; City of Brisbane; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Global resources

WoAG account exposure

Job summary

Cushman & Wakefield in Brisbane is seeking a Facilities Coordinator to support one of our major government accounts (WoAG). This onsite role offers exposure to a global organisation with a collaborative culture and the chance to advance in facilities management.

You will manage client properties, coordinate maintenance, budgets, audits, and compliance, while delivering service excellence and building strong relationships with internal teams and external vendors.

Qualifications

• Career aspirations within Facilities Management.
• Broad experience across property operations.
• Strong client focus and customer service mindset.
• Proven ability to act on client instructions and deliver results.
• Able to work independently and collaboratively across local and international teams.
• Demonstrated ability to meet or exceed KPI targets.

Responsibilities

• Manage an assigned portfolio of client properties and support the Facilities Manager as required.
• Conduct comprehensive annual property inspections, including NABERS assessments.
• Act as the initial and critical point of contact for all reactive maintenance, 24/7.
• Manage and communicate critical incidents and recovery plans to stakeholders.
• Maintain high‑quality facilities through diligent review of maintenance activities, audits, and vendor performance.
• Attend team, partner, landlord, and stakeholder meetings with a strong “Service Excellence” mindset.
• Monitor subcontractor performance to ensure SLA compliance and legislative requirements.
• Maintain and manage asset lifecycle plans and ensure asset registers remain up to date.
• Oversee contractor inductions and compliance documentation.
• Build annual site budgets and support periodic reforecasts.
• Monitor system transactions and documentation to ensure data integrity and KPI compliance.
• Assist with internal and external audits, including spot checks.
• Use technology to improve processes and performance.
• Maintain accurate process documentation, databases, and filing systems.
• Approve invoices and reconcile reactive maintenance invoices as required.
• Support financial administration and reporting, including P&L statements.
• Provide relief and support to peers when needed.
• Represent the business professionally at meetings, conferences, and official events.
• Comply with all WHS and environmental policies and operate in a way that minimises environmental impact.
• Prepare detailed business cases for approval when required.
• Build strong working relationships with internal shared services and the Property Services Centre.
• Contribute to a positive “one team” culture.
• Ensure effective management of work orders within 30 days.
• Perform any other duties reasonably required to fulfil the role.

Skills

Facilities management

Property operations

Client focus

Customer service

KPI targets

Cross-functional collaboration

Job description

Job Title

Facilities Coordinator

Job Description Summary

Cushman & Wakefield is a world‑leading commercial real estate services firm, transforming the way people work, shop and live. We’re growing fast, and we’re looking for a Facilities Coordinator to join our high‑performing team supporting one of our major government accounts, WoAG. This is an onsite role based in Brisbane, offering the opportunity to build your career within a supportive, collaborative, and truly global organisation.

Job Description

Key Responsibilities

• Manage an assigned portfolio of client properties and support the Facilities Manager as required.

• Conduct comprehensive annual property inspections, including NABERS assessments.

• Act as the initial and critical point of contact for all reactive maintenance, 24/7.

• Manage and communicate critical incidents and recovery plans to stakeholders.

• Maintain high‑quality facilities through diligent review of maintenance activities, audits, and vendor performance.

• Attend team, partner, landlord, and stakeholder meetings with a strong “Service Excellence” mindset.

• Monitor subcontractor performance to ensure SLA compliance and legislative requirements.

• Maintain and manage asset lifecycle plans and ensure asset registers remain up to date.

• Oversee contractor inductions and compliance documentation.

• Build annual site budgets and support periodic reforecasts.

• Monitor system transactions and documentation to ensure data integrity and KPI compliance.

• Assist with internal and external audits, including spot checks.

• Use technology to improve processes and performance.

• Maintain accurate process documentation, databases, and filing systems.

• Approve invoices and reconcile reactive maintenance invoices as required.

• Support financial administration and reporting, including P&L statements.

• Provide relief and support to peers when needed.

• Represent the business professionally at meetings, conferences, and official events.

• Comply with all WHS and environmental policies and operate in a way that minimises environmental impact.

• Prepare detailed business cases for approval when required.

• Build strong working relationships with internal shared services and the Property Services Centre.

• Contribute to a positive “one team” culture.

• Ensure effective management of work orders within 30 days.

• Perform any other duties reasonably required to fulfil the role.

Background & Experience

• Career aspirations within Facilities Management.

• Broad experience across property operations.

• Strong client focus and customer service mindset.

• Proven ability to act on client instructions and deliver results.

• Able to work independently and collaboratively across local and international teams.

• Demonstrated ability to meet or exceed KPI targets.

Qualifications & Requirements

• Australian Citizenship is mandatory.

• Must currently hold or be willing to obtain security clearance

Why Join Cushman & Wakefield?

• Competitive salary with clear pathways for career progression.

• Be part of a growing global company with world‑class resources and expertise.

• Work on one of our leading government accounts (WoAG).

• Supportive, flexible, and inclusive team culture.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.