24/7 Data Centre Technician

Next Dc; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

NEXTDC is seeking a Data Centre Technician to join our facilities team in Melbourne. The role focuses on hands-on operation and maintenance of mechanical and electrical infrastructure within a mission-critical data centre environment.

You will gain hands-on exposure to cooling, electrical distribution, cabling, building monitoring, and fire protection systems. The position involves a 4–5–5 rotating shift roster (days 7am–7pm, nights 7pm–7am) and occasional site travel.

Qualifications

• Engineering background (Mechanical/Electrical) or Trade Certification is desirable.
• Mechanical/HVAC/electrical/building services background is highly regarded.
• Basic data centre & cabling knowledge desirable.
• Strong troubleshooting and problem-solving skills.
• Strong customer service, communication skills, and proactive attitude.
• Australian Citizenship required (security clearance).

Responsibilities

• Assist with vendor management for maintenance of core mechanical and electrical systems.
• Manage and support critical cooling infrastructure (CRAC, chillers, HVAC).
• Support 24/7 critical operations through monitoring, maintenance, troubleshooting and timely incident escalation.
• Attend to Remote Hands requests.
• Collaborate with internal teams and customers to deliver seamless operations and support installations.
• Ensure visitors and contractors adhere to facility rules.
• Manual handling.

Skills

Mechanical aptitude

Troubleshooting

Customer service

Communication skills

Proactive attitude

Education

Engineering background or Trade Certification

Tools

CRAC units

Chillers

HVAC systems

Electrical distribution

Job description

Job Description

Company Description

At NEXTDC we are building the heart of Australia & Asia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international hyperscale customers.

NEXTDC is an exciting ASX 100-listed technology company, only 15 years young and operating 17 data centres across 7 major cities in Australia, with multiple international sites on their journey to supporting our customer’s digital infrastructure.

At NEXTDC, we know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.

Where Cloud lives and AI thrives

Job Description

We are currently looking for a Trades or Technical individual, ideally with a mechanical background, to join us in the role of Data Centre Technician working within our facilities team operating on a 24/7 basis.

Within this role, we will provide full on-the-job training to bring you up to speed on all aspects of data centre facility management and critical infrastructure. This includes hands-on exposure to mechanical systems such as cooling infrastructure (CRAC units, chillers, HVAC systems), electrical distribution systems, cabling infrastructure, building monitoring systems, and fire protection systems.

This role is ideally suited to someone with a mechanical or electrical background who is looking to apply their skills within a mission-critical data centre environment. Refrigeration Mechanics, Mechanical Plumbers & Mechanical Engineers encouraged to apply.

The successful candidate will be required to work a 4 – 5 – 5 rotating shift roster with day shifts from 7am - 7pm and night shifts from 7pm - 7am.

Key Responsibilities include:

• Assist with vendor management for maintenance of all core mechanical and electrical systems
• Manage and support critical cooling infrastructure (CRAC, chillers, HVAC)
• Support 24/7 critical operations through monitoring, maintenance, troubleshooting, and timely incident escalation to meet uptime commitments.
• Attend to Remote Hands requests
• Collaborate with internal teams and customers to deliver seamless operations and support installations.
• Ensure all visitors and contractors adhere to NEXTDC facility rules.
• Manual handling

This role is not focused on IT but instead centers on hands-on facility operations, mechanical systems reliability, and critical infrastructure support.

From time to time, during shifts there may be travel between sites as required.

Qualifications

• Engineering background (Mechanical/Electrical) or Trade Certification (desirable)
• Mechanical/HVAC/electrical/building services background (highly regarded)
• Basic data centre & cabling knowledge (desirable)
• Strong troubleshooting and problem-solving skills
• Strong customer service, communication skills, and proactive attitude
• Australian Citizenship required (security clearance)

Additional Information

• Seize this exciting opportunity to join one of Australia’s fastest growing companies and play a key contributing role in the future of AI and the digital economy
• Join an inclusive, diverse and values-driven working culture
• Great opportunities to progress within our company (grow as we grow)

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

Make NEXTDC your next move.