Facilities Team Lead: Operations & Asset Care

Scentre Group; Perth; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

5 days Life Leave (pro‑rated)

4 weeks annual leave (pro‑rated)

18 weeks gender neutral parental leave

Free parking at Westfield

Job summary

Scentre Group is seeking an Assistant Facilities Manager to join our Westfield Innaloo team in Perth. You will lead a small facilities team, coordinate with contractors, and help shape asset strategies while driving safe, compliant operations.

The role emphasizes hands-on leadership, operational excellence, and a customer-first mindset across retail destinations. You will participate in duty manager duties and support budgeting and safety initiatives.

Qualifications

• Background in retail, hospitality, property, or facilities management, with a focus on operational excellence.
• Experience in hard services (such as HVAC, electrical, or mechanical systems) will be highly regarded.
• Proven ability to manage maintenance tasks and projects efficiently, ensuring quality, timeliness, and budget control.
• Experience leading compliance and safety initiatives, ensuring adherence to regulations and internal policies.
• Confidence in working with contractors, service providers, and internal teams to maintain high standards.
• Ability to adapt quickly, address unexpected challenges, and make informed decisions in a fast-paced environment.

Responsibilities

• Support the Facilities Manager in leading day-to-day facilities operations across the destination.
• Lead, coach and support Facilities Coordinator, creating clear priorities, accountability and capability across the team.
• Oversee planned and reactive maintenance, contractor performance and service delivery to ensure quality, efficiency and compliance standards are met.
• Support the planning and delivery of asset maintenance, repair and capital works.
• Oversee tenancy fit outs and contractors, ensuring safe and compliant project delivery.
• Monitor and manage facilities expenditure across multiple cost centres supporting budgeting, forecasting and cost management activities.
• Partner with centre stakeholders, contractors and service providers.
• Support incident and emergency response processes, ensuring issues are managed effectively and escalated appropriately.
• Identify and implement opportunities to improve operational efficiency, service delivery and asset performance.

Skills

Retail operations

Facilities management

Leadership

Contractors management

Job description

Scentre Group is seeking an Assistant Facilities Manager to join our Westfield Innaloo team in Perth. You will lead a small facilities team, coordinate with contractors, and help shape asset strategies while driving safe, compliant operations.

The role emphasizes hands-on leadership, operational excellence, and a customer-first mindset across retail destinations. You will participate in duty manager duties and support budgeting and safety initiatives.