Assistant Facilities Manager - Westfield Innaloo

Scentre Group; Perth; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

5 days Life Leave (pro‑rated)

4 weeks annual leave (pro‑rated)

18 weeks gender neutral parental leave

Free parking at Westfield

Job summary

Scentre Group is seeking an Assistant Facilities Manager to join our Westfield Innaloo team in Perth. You will lead a small facilities team, coordinate with contractors, and help shape asset strategies while driving safe, compliant operations.

The role emphasizes hands-on leadership, operational excellence, and a customer-first mindset across retail destinations. You will participate in duty manager duties and support budgeting and safety initiatives.

Qualifications

• Background in retail, hospitality, property, or facilities management, with a focus on operational excellence.
• Experience in hard services (such as HVAC, electrical, or mechanical systems) will be highly regarded.
• Proven ability to manage maintenance tasks and projects efficiently, ensuring quality, timeliness, and budget control.
• Experience leading compliance and safety initiatives, ensuring adherence to regulations and internal policies.
• Confidence in working with contractors, service providers, and internal teams to maintain high standards.
• Ability to adapt quickly, address unexpected challenges, and make informed decisions in a fast-paced environment.

Responsibilities

• Support the Facilities Manager in leading day-to-day facilities operations across the destination.
• Lead, coach and support Facilities Coordinator, creating clear priorities, accountability and capability across the team.
• Oversee planned and reactive maintenance, contractor performance and service delivery to ensure quality, efficiency and compliance standards are met.
• Support the planning and delivery of asset maintenance, repair and capital works.
• Oversee tenancy fit outs and contractors, ensuring safe and compliant project delivery.
• Monitor and manage facilities expenditure across multiple cost centres supporting budgeting, forecasting and cost management activities.
• Partner with centre stakeholders, contractors and service providers.
• Support incident and emergency response processes, ensuring issues are managed effectively and escalated appropriately.
• Identify and implement opportunities to improve operational efficiency, service delivery and asset performance.

Skills

Retail operations

Facilities management

Leadership

Contractors management

Job description

Assistant Facilities Manager - Westfield Innaloo

We're looking for an experienced Assistant Facilities Manager to join our team at Westfield Innaloo.

At the heart of our Westfield destinations, our Facilities Team plays a critical role in ensuring our centres operate safely, efficiently, and in full compliance. From day-to-day operations to long-term strategic planning, this hands-on leadership role will allow you to make a tangible impact every day.

As an Assistant Facilities Manager, you'll lead a small, dedicated team, work closely with contractors and service providers, and act as the key point of contact for all facilities-related matters. You'll also contribute to shaping long-term asset strategies, championing sustainability and drive smarter, more efficient operational outcomes.

This is a full-time permanent role based at Westfield Innaloo.

Day-to-day you will be responsible for:

• Support the Facilities Manager in leading day-to-day facilities operations across the destination
• Lead, coach and support Facilities Coordinator, creating clear priorities, accountability and capability across the team
• Oversee planned and reactive maintenance, contractor performance and service delivery to ensure quality, efficiency and compliance standards are met.
• Support the planning and delivery of asset maintenance, repair and capital works.
• Oversee tenancy fit outs and contractors, ensuring safe and compliant project delivery.
• Monitor and manage facilities expenditure across multiple cost centres supporting budgeting, forecasting and cost management activities.
• Partner with centre stakeholders, contractors and service providers.
• Support incident and emergency response processes, ensuring issues are managed effectively and escalated appropriately.
• Identify and implement opportunities to improve operational efficiency, service delivery and asset performance.

As part of the centre management team, you will undertake Duty Manager responsibilities following comprehensive emergency management training. This includes participating in a rostered weekend duty manager shift, with a day in lieu provided.

What sets you apart

We're looking for a proactive and driven individual ready to grow in facilities management. Success in this role comes from hands-on experience, strong leadership, and a customer-first mindset.

• Background in retail, hospitality, property, or facilities management, with a focus on operational excellence.
• Experience in hard services (such as HVAC, electrical, or mechanical systems) will be highly regarded.
• Proven ability to manage maintenance tasks and projects efficiently, ensuring quality, timeliness, and budget control.
• Experience leading compliance and safety initiatives, ensuring adherence to regulations and internal policies.
• Confidence in working with contractors, service providers, and internal teams to maintain high standards.
• Ability to adapt quickly, address unexpected challenges, and make informed decisions in a fast-paced environment.

About us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thrive with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that 'Everyone Belongs'. We foster a workplace experience where everyone feels valued, supported and motivated to realize their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave, for primary carers, with no qualifying period and super paid for the duration of the leave period., and free parking at your local Westfield destination.

Discover more about working with us.

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Commercial & Industrial Property Management 1,001-5,000 employees

Scentre Group owns 42 Westfield destinations with 37 located in Australia and five in New Zealand.

Scentre Group owns 42 Westfield destinations with 37 located in Australia and five in New Zealand. People who ... ??

We have the capabilities and expertise within our team to design, construct, operate, manage and market our platform. Our workforce includes approximately 75 professions reflecting the diversity of our capabilities and talent.

Our talent vision is to be the place where talent thrives and when you work with us, we promise to respect, inspire and develop you, and that you will do work that matters. We provide a unique and sought-at employee experience, fostering a workplace where everyone feels they belong and offering a range of benefits.

Scentre Group owns 42 Westfield destinations with 37 located in Australia and five in New Zealand.

We have the capabilities and expertise within our team to design, construct, operate, manage and market our platform. Our workforce includes approximately 75 professions reflecting the diversity of our capabilities and talent.

Our talent vision is to be the place where talent thrives and when you work with us, we promise to respect, inspire and develop you, and that you will do work that matters. We provide a unique and sought-at employee experience, fostering a workplace where everyone feels they belong and offering a range of benefits.

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