Facilities Support Officer

Council Jobs; Rockhampton Regional; On-site; AUD 91,000 - 97,000; Full time

Benefits offered by this job

12% employer superannuation

Ongoing training and development

Payroll deductions and salary sacrifce

Wages paid fortnightly

Employee Assistance Program

Fitness Passport and active social_clu

Supportive Work/Life Balance

Job summary

Rockhampton Regional Council is seeking a highly organised Facilities Support Officer for Rockhampton Airport. You will provide high-level admin support and coordinate maintenance schedules, contractor activities and operational requirements across the airport, ensuring facilities meet regulatory standards and visitors receive excellent service.

With a focus on safety and customer service, the role involves working with internal teams, contractors and stakeholders and requires a Police Check.

Qualifications

• Demonstrated administrative experience coordinating maintenance works, contractors and facilities related activities in a fast-paced operational environment.
• Plan, prioritise and manage competing tasks while maintaining accurate records and deadlines.
• Well-developed communication and stakeholder management skills, with a strong focus on customer service and collaboration.
• Strong administrative, problem-solving and computer skills, with a commitment to safety, compliance and continuous improvement.

Responsibilities

• Provide high-level administrative support while assisting in the coordination of maintenance schedules, contractor activities and operational requirements across the airport.
• Work closely with internal teams, contractors and stakeholders to ensure airport facilities are maintained to a high standard and regulatory requirements are met.

Skills

Maintenance scheduling

Contractor coordination

Facilities administration

Customer service

Teamwork

Tools

Microsoft Word

Microsoft Excel

Job description

• Monday to Friday, 72.5 hours per fortnight, 9 day fortnight
• $90,931 - $96,709 per annum (LGIA Stream A Level 3) + Superannuation
• Location – Rockhampton

Your new role

Rockhampton Regional Council is seeking a highly organised and customer-focused Facilities Support Officer to join Rockhampton Airport team.

In this diverse and fast-paced role, you will provide high-level administrative support while assisting in the coordination of maintenance schedules, contractor activities and operational requirements across the airport. Working closely with internal teams, contractors and stakeholders, you will play a key role in ensuring airport facilities are maintained to a high standard, regulatory requirements are met and visitors receive exceptional customer services.

This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).

What we are looking for

• Experience in maintenance scheduling, contractor coordination, facilities administration, or a similar environment.
• Strong organisational skills with the ability to prioritise competing tasks and manage multiple deadlines.
• Excellent communication and customer service skills with the ability to liaise with a broad range of stakeholders.
• High attention to detail and demonstrated experience in administrative systems, financial processes and record management.
• Proficiency in Microsoft Office applications, particularly Word and Excel, with the ability to learn Council systems.
• Ability to exercise professional judgement, solve problems and work both independently and within a team environment.

What you'll get in return

As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 1000 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.

• Supportive Work/Life Balance
• A large employer with a strong values driven culture
• 12% employer superannuation contribution, with the option to salary sacrifice up to an additional 6%
• Ongoing training and development opportunities
• Payroll deductions and salary sacrifice option
• 17.5% annual leave loading
• Wages paid fortnightly
• Employee Assistance Program
• Fitness Passport and active social clubs

Application Criteria

• Demonstrated administrative experience coordinating maintenance works, contractors and facilities related activities in a fast-paced operational environment.
• Proven ability to plan, prioritise and manage competing tasks while maintaining accurate records and meeting deadlines.
• Well-developed communication and stakeholder management skills, with a strong focus on customer service and collaboration.
• Strong administrative, problem-solving and computer skills, with a commitment to safety, compliance and continuous improvement.

Please use Council’scover letter template and ensure you clearly label each Application Criteria in your cover letter.

Applications Close: Monday 16 November 2026 at Midnight (AEST)