Facilities Manager: Tenant Experience & Sustainability

Investa; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Career development

Parental leave

Flexible hours

Inclusive culture

Health insurance

Life insurance

Novated leasing

Job summary

Investa is seeking a motivated and detail-oriented Facilities Manager to join the team in Brisbane. You will deliver high-quality building operations and exceptional tenant experiences across our portfolio, balancing safety, sustainability and performance outcomes.

You’ll bring a customer-first mindset, strong attention to detail and the ability to manage budgets, coordinate suppliers and support energy efficiency initiatives.

Qualifications

• Experience in facilities management or property services.
• Strong customer service mindset and ability to build trusted stakeholder relationships.
• Knowledge of WHS&E compliance and risk management practices.
• Exposure to sustainability, energy efficiency or environmental performance initiatives.
• Good organisational skills with ability to manage competing priorities.

Responsibilities

• Ensure assigned building(s) operate safely, efficiently and effectively, delivering a positive experience for tenants and visitors.
• Maintain high standards of building presentation and service delivery in line with Investa requirements.
• Build strong, customer-focused relationships with tenants and tenant representatives.
• Manage and coordinate suppliers and contractors to deliver planned and reactive maintenance in accordance with service agreements.
• Support building performance through effective management of control systems and initiatives to reduce energy, water and waste consumption.
• Support sustainability, WHS&E compliance and risk management outcomes across the building(s). Assist with OPEX and CAPEX budgeting and lifecycle planning.
• Coordinate tenant fit-out works and operational project delivery in line with approved plans and statutory requirements.
• Support emergency management processes, safety inspections and incident reporting requirements.
• Prepare monthly operational reporting as required.

Skills

Facilities management

Customer service

WHSE compliance

Sustainability awareness

Organisational skills

Communication

Job description

Investa is seeking a motivated and detail-oriented Facilities Manager to join the team in Brisbane. You will deliver high-quality building operations and exceptional tenant experiences across our portfolio, balancing safety, sustainability and performance outcomes.

You’ll bring a customer-first mindset, strong attention to detail and the ability to manage budgets, coordinate suppliers and support energy efficiency initiatives.