Facilities Manager

Investa Property Group; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Career development

Flexible work options

Inclusive culture

Parental leave

Health and wellness

Life and TPD insurance

Novated leasing

Job summary

Investa Property Group is seeking a motivated Facilities Manager to lead high-quality building operations across our portfolio in Melbourne. You will focus on safety, sustainability and exceptional tenant experiences while balancing operational priorities.

The role requires strong customer service, attention to detail, and the ability to manage contractors and budgets. We offer a supportive culture with flexible work options and career development opportunities.

Qualifications

• Experience in facilities management or building operations.
• Customer-focused with strong attention to detail.
• Knowledge of WHS&E compliance and risk management.
• Ability to manage multiple priorities and coordinate contractors.

Responsibilities

• Ensure buildings operate safely and efficiently, delivering a positive tenant experience.
• Maintain presentation and service delivery to Investa standards.
• Build relationships with tenants and tenant reps.
• Coordinate suppliers and contractors for planned and reactive maintenance.
• Support energy, water, and waste reduction initiatives.
• Assist with budgeting and lifecycle planning for OPEX and CAPEX.
• Prepare monthly operational reporting.
• Support emergency management and safety inspections.

Skills

Facilities management

Customer service

Communication

Organisation

Stakeholder relations

Job description

Here at Investa, we’re all about creating spaces that reflect how people work, live, and thrive today-and how they’ll want to do so in the future. For over 20 years, we’ve led the way in making positive change in Australia’s workplaces. We’re an Australian diversified real estate company with a recognised track-record of investment and development across both office and living markets. Our purpose is to welcome the world to better places. We’re people first and entrepreneurial, with a strong service ethos.

Why join us? We’ve made it our business to understand how people want to live and work today, tomorrow and beyond and as you’d expect, we practise what we preach in our own workplace as well. We’re known for our supportive, inclusive, and flexible work culture. With recognition from the Workplace Gender Equality Agency, the Australian Workplace Equality Index, and multiple awards for workplace flexibility, our people and the way we work together are our difference.

We’re looking for a motivated and detail-oriented Facilities Manager to join the team. In this role, you will play a key part in delivering high-quality building operations and exceptional tenant experiences across our portfolio. You’ll bring a customer-first mindset, strong attention to detail, and the ability to balance operational priorities while supporting safety, sustainability and performance outcomes.

Your key responsibilities:

Ensure assigned building(s) operate safely, efficiently and effectively, delivering a positive experience for tenants and visitors

Maintain high standards of building presentation and service delivery in line with Investa requirements

Build strong, customer-focused relationships with tenants and tenant representatives

Manage and coordinate suppliers and contractors to deliver planned and reactive maintenance in accordance with service agreements

Support building performance through effective management of control systems and initiatives to reduce energy, water and waste consumption

Support sustainability, WHS&E compliance and risk management outcomes across the building(s)Assist with OPEX and CAPEX budgeting and lifecycle planning

Coordinate tenant fit-out works and operational project delivery in line with approved plans and statutory requirements

Support emergency management processes, safety inspections and incident reporting requirements

Prepare monthly operational reporting as required

What you bring:

Experience in facilities management, building operations or property services

Strong customer service mindset with the ability to build trusted stakeholder relationships

Knowledge of WHS&E compliance, building services and risk management practices

Exposure to sustainability, energy efficiency or environmental performance initiatives

Good organisational skills with the ability to manage competing priorities

Strong communication and reporting capability

What we offer:

Career Development: Leadership programs, education assistance, study support, professional membership fee supportLifestyle: We offer generous parental leave, return to work program, and summer hours

Inclusive Culture: A safe, welcoming environment for all, including individuals from Aboriginal and Torres Strait Islander communities, the LGBTQ+ community, and those who are neurodivergent

Flexibility: We do our best to support you to be able to do the things that are important to you. We offer over 21 formal flexible work options, plus a truly supportive approach to balancing work with life’s priorities

Health and Wellness: Discounted health insurance, free health and wellbeing services, discounted fitness classes, reproductive health benefits

Financial: Fully funded life and TPD insurance, novated leasing and retail discounts

We encourage people of all backgrounds to apply. Even if you don’t meet all the criteria, we’d love to hear from you.