Facilities Manager, Feehold

Mission Australia; Sydney; Hybrid; AUD 114,000 - 140,000; Full time

Job summary

Mission Australia is seeking a Facilities Manager, Freehold, to oversee our national freehold property portfolio. You will ensure buildings are safe, compliant and fit for purpose, coordinating with internal teams, contractors and service providers to support life-changing community work.

In this role you will lead compliance programs, manage maintenance and capital projects, and develop asset lifecycle plans to safeguard assets across multiple sites.

Qualifications

• Proven experience managing a diverse property, facilities or asset portfolio across multiple sites and stakeholders.
• Strong knowledge of facilities management, property operations and asset lifecycle management.
• Experience managing statutory compliance programs including fire safety and building compliance.
• Experience identifying and mitigating property-related risks with accurate compliance records.

Responsibilities

• Manage statutory and regulatory compliance across the freehold portfolio.
• Coordinate fire safety, essential services, building compliance and related certifications.
• Maintain auditable compliance registers, records and documentation.
• Identify, assess and manage property-related risks ensuring assets are compliant.
• Develop and maintain asset lifecycle plans for freehold properties.
• Coordinate property condition assessments, inspections and asset data collection.
• Maintain accurate freehold property, compliance, asset and condition information in MA systems.
• Manage planned, preventative and reactive maintenance across the freehold portfolio.
• Review maintenance requests, set priorities and oversee works to completion.
• Manage property maintenance contracts in line with Mission Australia policies.
• Ensure contractors have required licences, qualifications, insurances and documentation.
• Monitor contractor performance against contractual obligations and service levels.
• Address performance or safety issues in a timely manner.
• Plan and deliver capital works, refurbishment and property improvement projects.
• Develop project scopes, budgets, schedules and risk assessments.
• Prepare and manage operating, maintenance and capital budgets.
• Communicate property issues and planned work clearly to stakeholders.
• Build relationships with contractors, regulators and external stakeholders.

Skills

Facilities management

Asset lifecycle management

Regulatory compliance

Risk assessment

Budgeting

Contract management

Project management

Contractor management

Job description

• Full-Time Permanent Role
• Location: Sydney, NSW with Work from Home
• Salary starting from $127,000 + Super + NFP Salary Packaging Benefits
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose.

Your opportunity

Every safe home, welcoming service centre and community space starts with a well-maintained and compliant property. At Mission Australia, we believe that creating places where people can access support, find stability and build a better future is fundamental to our vision of building hope and possibility.

As our Facilities Manager, Freehold, you will play a critical role in managing

Mission Australia’s freehold property portfolio nationally, ensuring our buildings are safe, fit for purpose and ready to support the life-changing work delivered across communities throughout Australia. Working closely with internal stakeholders, contractors and service teams, you’ll help create environments that enable our people and services to thrive while contributing to meaningful outcomes for Australians in need

Your key responsibilities will be to:

• Manage statutory and regulatory compliance obligations across the freehold portfolio.
• Coordinate fire safety, essential services, building compliance and other required certification.
• Maintain current and auditable compliance registers, records and supporting documentation.
• Identify, assess, report and manage property-related risks ensuring all assets are compliant.
• Develop and maintain asset lifecycle plans for freehold properties.
• Coordinate property condition assessments, inspections and asset data collection.
• Maintain accurate and current freehold property, compliance, asset and condition information within MA systems.
• Manage planned, preventative and reactive maintenance across the freehold portfolio.
• Review maintenance requests, determine priorities and oversee works through to completion.
• Manage property maintenance, facilities and professional services contracts in accordance with Mission Australia’s policies and procedures.
• Ensure contractors and service providers maintain required licences, qualifications, insurances and compliance documentation.
• Monitor contractor performance against contractual obligations and agreed service levels.
• Address contractor performance, safety, quality or service delivery issues in a timely manner.
• Plan and deliver approved capital works, refurbishment and property improvement projects.
• Develop project scopes, budgets, schedules, risk assessments and documentation.
• Prepare and manage operating, maintenance and capital budgets for the freehold portfolio.
• Communicate property issues, risks, planned work and interruptions clearly and promptly.
• Build and maintain productive relationships with contractors, consultants, regulatory authorities and other external stakeholders.

Requirements for success

• Proven experience managing a diverse property, facilities or asset portfolio across multiple sites and stakeholders.
• Strong knowledge of facilities management, property operations, asset lifecycle management and property compliance requirements.
• Demonstrated experience managing statutory compliance programs, including fire safety, essential services, building compliance and regulatory obligations.
• Experience identifying, assessing and mitigating property-related risks while maintaining accurate compliance records and registers.
• Demonstrated experience managing planned, preventative and reactive maintenance programs to ensure properties remain safe and fit for purpose.
• Experience managing contractors, service providers, procurement activities and commercial contracts to achieve quality and value-for-money outcomes.
• Well-developed project management skills, with experience delivering capital works, refurbishments and property improvement projects on time and within budget.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application , please email [e-mail] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [e-mail]

Find out more about a career with Mission Australia.