Facilities Manager, Feehold

MA MISSION AUSTRALIA; Sydney; Hybrid; AUD 114,000 - 140,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Free external counselling and chaplain

Volunteering opportunities

Extra leave including MissionAustralia

Leave purchase option

Job summary

Mission Australia is seeking a Facilities Manager, Freehold, to oversee a nationwide freehold portfolio. You will ensure safety, compliance and operational readiness across sites, coordinating with contractors, service teams and internal stakeholders.

The role requires strong experience in facilities management, asset lifecycle, and regulatory obligations, plus capability to manage budgets, capital works, and refurbishment projects.

Qualifications

• Proven experience managing a diverse property, facilities or asset portfolio across multiple sites and stakeholders.
• Strong knowledge of facilities management, property operations, asset lifecycle management and property compliance requirements.
• Experience managing statutory compliance programs, including fire safety, essential services, building compliance and regulatory obligations.
• Experience identifying, assessing and mitigating property-related risks while maintaining accurate compliance records and registers.
• Experience managing planned, preventative and reactive maintenance programs to ensure properties remain safe and fit for purpose.
• Experience managing contractors, service providers, procurement activities and commercial contracts to achieve quality and value-for-money outcomes.
• National police history check, qualifications, and referee checks, and a clearance to work with children/vulnerable people before starting work.

Responsibilities

• Coordinate fire safety, essential services, building compliance and other required certification.
• Maintain compliance registers, records and supporting documentation.
• Manage planned, preventative and reactive maintenance across the freehold portfolio.
• Oversee property maintenance, facilities and service contracts in line with policies.
• Ensure licences, qualifications, insurances and compliance docs for contractors.
• Plan and deliver capital works, refurbishments and property improvements within budgets.

Skills

Facilities management

Property compliance

Contract management

Risk assessment

Budgeting

Project management

Job description

Full-Time Permanent Role Location: Sydney, NSW with Work from Home
Salary starting from $127,000 + Super + NFP Salary Packaging

Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose.

Your opportunity

Every safe home, welcoming service centre and community space starts with a well-maintained and compliant property. At Mission Australia, we believe that creating places where people can access support, find stability and build a better future is fundamental to our vision of building hope and possibility. As our Facilities Manager, Freehold, you will play a critical role in managing Mission Australia’s freehold property portfolio nationally, ensuring our buildings are safe, fit for purpose and ready to support the life-changing work delivered across communities throughout Australia. Working closely with internal stakeholders, contractors and service teams, you'll help create environments that enable our people and services to thrive while contributing to meaningful outcomes for Australians in need.

Your key responsibilities will be to:

• Manage statutory and regulatory compliance obligations across the freehold portfolio.
• Coordinate fire safety, essential services, building compliance and other required certification.
• Maintain current and auditable compliance registers, records and supporting documentation.
• Identify, assess, report and manage property-related risks ensuring all assets are compliant.
• Develop and maintain asset lifecycle plans for freehold properties.
• Coordinate property condition assessments, inspections and asset data collection.
• Maintain accurate and current freehold property, compliance, asset and condition information within MA systems.
• Manage planned, preventative and reactive maintenance across the freehold portfolio.
• Review maintenance requests, determine priorities and oversee works through to completion.
• Manage property maintenance, facilities and professional services contracts in accordance with Mission Australia’s policies and procedures.
• Ensure contractors and service providers maintain required licences, qualifications, insurances and compliance documentation.
• Monitor contractor performance against contractual obligations and agreed service levels.
• Address contractor performance, safety, quality or service delivery issues in a timely manner.
• Plan and deliver approved capital works, refurbishment and property improvement projects.
• Develop project scopes, budgets, schedules, risk assessments and documentation.
• Prepare and manage operating, maintenance and capital budgets for the freehold portfolio.
• Communicate property issues, risks, planned work and interruptions clearly and promptly.
• Build and maintain productive relationships with contractors, consultants, regulatory authorities and other external stakeholders.

Requirements for success

• Proven experience managing a diverse property, facilities or asset portfolio across multiple sites and stakeholders.
• Strong knowledge of facilities management, property operations, asset lifecycle management and property compliance requirements.
• Demonstrated experience managing statutory compliance programs, including fire safety, essential services, building compliance and regulatory obligations.
• Experience identifying, assessing and mitigating property-related risks while maintaining accurate compliance records and registers.
• Demonstrated experience managing planned, preventative and reactive maintenance programs to ensure properties remain safe and fit for purpose.
• Experience managing contractors, service providers, procurement activities and commercial contracts to achieve quality and value-for-money outcomes.
• Well-developed project management skills, with experience delivering capital works, refurbishments and property improvement projects on time and within budget.
• Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application, please email [e-mail] or visit our Careers page for additional contact details. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [e-mail]

About Mission Australia

Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive. Since 1859, we’ve been standing alongside people in need across Australia, offering real hope that has lasting impact. Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration. We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services. Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more. Mission Australia believes a person’s circumstances shouldn’t define their future and that given the right support, everyone can reach their full potential. That’s why we stand together with Australians in need, until they can stand for themselves. Learn more about Mission Australia and our purpose.