Facilities Manager

Serco; Lavadia; On-site; AUD 136,000 - 184,000; Full time

Benefits offered by this job

Salary packaging options

Wellbeing benefits

Employee referral program

Career support programs

Job summary

Serco is seeking an experienced Facilities Manager to lead a multidisciplinary team at Clarence Correctional Centre in NSW. You will provide strategic direction for facilities operations, asset management and compliance, while guiding a high-performing culture focused on safety and accountability.

You will manage budgets, governance and stakeholder engagement, delivering capital works and continuous improvement across a regulated, secure environment.

Qualifications

• Experience leading facilities/maintenance in large, complex or highly regulated environments.
• Experience leading multidisciplinary teams through supervisors, frontline leaders or managers.
• Strong leadership skills with the ability to coach, develop and empower others.
• Experience managing budgets and capital works.
• Experience managing contractors and service providers in performance-based environments.
• A valid driver’s licence is required.

Responsibilities

• Provide strategic direction and leadership across the Facilities function.
• Lead, coach and develop a multidisciplinary team of supervisors and facilities professionals.
• Oversee preventative and reactive maintenance programs across the Centre.
• Lead whole-of-life asset management, including lifecycle planning, capital works and repair-versus-replace decisions.
• Manage contractor and supplier relationships, ensuring performance, safety, compliance and value for money.
• Manage operational and capital budgets, resource allocation and financial risks and opportunities.
• Drive performance against contractual and operational KPIs.
• Ensure compliance with contractual, statutory, regulatory, environmental, safety and security requirements.
• Provide trusted advice and evidence-based recommendations to operational leaders and stakeholders.
• Lead facilities projects, capital works and continuous improvement initiatives.
• Build strong relationships across the Centre and with contractors, service providers and external agencies.

Skills

Leadership

Stakeholder engagement

Budget management

Contractor management

Governance & compliance

Communication

Decision making

People development

Driver’s license

Education

Facilities management qualification

Engineering / Building services background

Job description

Join a team of 12,000+ professionals across Asia Pacific and experience a place of challenge, opportunity and reward.

We offer a range of benefits to support you at every stage of your life and career, including:

• Attractive salary package of $160,000 inclusive of superannuation
• Flexible salary packaging options, including novated leasing for new and used vehicles
• Benefits@Serco, offering access to career support programs, wellbeing initiatives and financial benefits through Serco and our selected partners, including Fitness Passport
• Generous employee referral program

Make an impact at Serco

As the Facilities Manager at Clarence Correctional Centre, you will lead a multidisciplinary team responsible for delivering safe, compliant and efficient facilities management services across the Centre.

Reporting to the Business Services Manager, you will provide strategic leadership across facilities operations, asset management, maintenance delivery, contractor performance, capital planning and compliance.

You will lead a team of experienced supervisors and subject matter experts, building a high-performing culture based on teamwork, accountability, empowerment and safety. Through strong leadership, stakeholder engagement and financial management, you will ensure the Facilities function delivers sustainable outcomes that support the safe and effective operation of the Centre.

About Clarence Correctional Centre

Clarence Correctional Centre is Australia’s largest and most advanced correctional facility. Located in Lavadia, approximately 12.5 kilometres south-east of Grafton, the Centre is designed to support rehabilitation, reduce reoffending and help people successfully reintegrate into the community.

The Centre provides a modern, secure and purpose-built working environment where our people work together to make a meaningful difference every day.

As Facilities Manager, you will:

• Provide strategic direction and leadership across the Facilities function
• Lead, coach and develop a multidisciplinary team of supervisors and facilities professionals
• Oversee preventative and reactive maintenance programs across the Centre
• Lead whole-of-life asset management, including lifecycle planning, capital works and repair-versus-replace decisions
• Manage contractor and supplier relationships, ensuring performance, safety, compliance and value for money
• Manage operational and capital budgets, resource allocation and financial risks and opportunities
• Drive performance against contractual and operational key performance indicators
• Ensure compliance with contractual, statutory, regulatory, environmental, safety and security requirements
• Provide trusted advice and evidence-based recommendations to operational leaders and stakeholders
• Lead facilities projects, capital works and continuous improvement initiatives
• Build strong relationships across the Centre and with contractors, service providers and external agencies

About you

You are an experienced and adaptable leader who can balance immediate operational demands with longer-term strategic priorities. You bring strong professional judgement, commercial awareness and the ability to build trusted relationships across a complex stakeholder environment.

To be successful in this role you will have:

• Experience leading facilities, maintenance, asset management or a similar operational function within a large, complex or highly regulated environment
• Demonstrated experience leading multidisciplinary teams through supervisors, frontline leaders or managers
• Strong leadership skills, with the ability to coach, develop and empower others
• Experience managing contractors and service providers within a performance-based environment
• Experience managing operational and capital budgets, business planning and resource allocation
• Strong communication, stakeholder engagement and influencing skills
• Sound knowledge of governance, risk management, compliance and workplace safety
• The ability to make informed decisions in a complex and changing operational environment
• Relevant qualifications in facilities management, property management, engineering, building services, business management or a related discipline will be highly regarded
• Relevant trade qualifications and/or demonstrated experience leading facilities, maintenance or asset management functions will also be highly regarded
• A valid driver’s licence

This role requires the successful completion of a National Police Check and employee authorisation and clearance by Corrective Services NSW.

Applications close Wednesday, 30 September 2026.

Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people are encouraged to challenge themselves and each other to find new ideas and new ways of working. Our aim is to create a culture where everyone can achieve their full potential.

Serco is a place for you. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and cultures. By joining Serco, you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.