Facilities & Maintenance Coordinator - Hybrid (Not-for-Profit)

Pinpoint Property Recruitment Pty; Melbourne; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging options

Job summary

Pinpoint Property Recruitment Pty is seeking a proactive Facilities Coordinator in Melbourne to support maintenance and refurbishment across residential and service facilities for a not-for-profit organisation.

The role offers hybrid working, a permanent, full-time opportunity, and a chance to contribute to ensuring properties remain safe and comfortable for residents and stakeholders. You will collaborate with internal teams and external contractors in a supportive team environment.

Qualifications

• Experience in customer service, maintenance coordination, facilities management, or property administration within an office-based environment.
• Strong organisational and communication skills with the ability to manage competing priorities.
• Sound understanding of contractor management, service level agreements, and compliance requirements.
• Familiarity with CMMS or similar maintenance systems to track, analyse, and report on performance.
• Collaborative and empathetic approach aligned with not-for-profit values.

Responsibilities

• Coordinating day-to-day maintenance operations, including triaging requests, issuing work orders, and ensuring timely completion through the CMMS.
• Liaising with internal teams and contractors to ensure clear communication between maintenance staff, property managers, and residents.
• Obtaining and reviewing quotations to ensure best value, appropriate methodology, and compliance with relevant requirements.
• Monitoring refurbishment projects and tracking progress against timelines and action plans in collaboration with maintenance and property teams.
• Overseeing CMMS workflows, ensuring accurate logging, reporting, and data integrity across maintenance activities.
• Managing contractor performance through KPI tracking, reviews, and compliance monitoring, and addressing non-performance where required.
• Processing invoices and supporting financial administration across reactive, preventative, and project-based works.
• Supporting continuous improvement initiatives, including procedure reviews, data analysis, and system enhancements as a subject matter expert.
• Providing administrative and reporting support, including agenda preparation, meeting minutes, and performance reporting.

Skills

Customer service

Maintenance coordination

Facilities management

Property administration

Tools

CMMS

Job description

Pinpoint Property Recruitment Pty is seeking a proactive Facilities Coordinator in Melbourne to support maintenance and refurbishment across residential and service facilities for a not-for-profit organisation.

The role offers hybrid working, a permanent, full-time opportunity, and a chance to contribute to ensuring properties remain safe and comfortable for residents and stakeholders. You will collaborate with internal teams and external contractors in a supportive team environment.