Facilities Maintenance Coordinator

Mathiou Services; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Sign-on bonus

Flexible hours

Office Burleigh Heads

Simpro training

Job summary

Mathiou Services in Burleigh Heads is seeking a Facilities Maintenance Coordinator to join our family-owned team. You’ll be the link between clients, technicians and office, turning work orders into a well-run week so jobs are completed on time, safely and right the first time.

The role offers training in Simpro, opportunities to grow into leadership as the business expands, and a stable client base across government and education sectors on the Gold Coast.

Qualifications

• 2+ years in scheduling, dispatch or coordination.
• Calm under pressure when the phone rings and the plan changes.
• Clear, friendly communicator with clients and tradies alike.
• Comfortable with job management software (Simpro training provided).

Responsibilities

• Receive and log work orders, then schedule and dispatch technicians and subcontractors.
• Plan the week ahead so travel is efficient and urgent jobs are covered.
• Keep clients updated from booking through to completion.
• Chase job paperwork, photos and SWMS so jobs can be closed and invoiced promptly.
• Work in Simpro every day to manage jobs, schedules and timesheets.
• Work closely with estimators, operations team and purchasing team.

Skills

Scheduling

Dispatching

Coordination

Client communication

Tools

Simpro

Job description

Mathiou Services is a family-owned building maintenance business, operating since 2009. We look after schools, early learning centres, aged care and government sites across Queensland and Northern NSW.

We're looking for a Facilities Maintenance Coordinator to join our Burleigh Heads office. You'll be the link between our clients, technicians and office, turning incoming work orders into a well-run week so jobs get done on time, safely and right the first time. You'll learn to manage jobs from start to finish, from work order through scheduling and completion to invoicing. For the right person, this is a pathway into senior leadership as the business grows.

What you'll do

• Receive and log work orders, then schedule and dispatch technicians and subcontractors
• Plan the week ahead so travel is efficient and urgent jobs are covered
• Keep clients updated from booking through to completion
• Chase job paperwork, photos and SWMS so jobs can be closed and invoiced promptly
• Work in Simpro every day to manage jobs, schedules and timesheets
• Work closely with our estimators, operations team and purchasing team

About you

• 2+ years in scheduling, dispatch or coordination. Facilities maintenance, trades, logistics or rostering all count
• Calm under pressure when the phone rings and the plan changes
• Clear, friendly communicator with clients and tradies alike
• Comfortable with job management software (Simpro a bonus, but we'll train you)
• Ambitious: you want to step up into managing people and operations over the next few years

What we offer

• $2,000 sign-on bonus, paid after your first 3 months
• 40 hours, Monday to Friday, with a flexible start between 6:30am and 8:30am
• Burleigh Heads office with parking, no city commute, and a work phone provided
• Steady, long-term government and education clients
• Full Simpro training and mentoring from our senior operations team
• A clear path into senior leadership