Facilities Coordinator

cw; City of Brisbane; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid working arrangement

Full-time permanent position

Exposure to 260-site portfolio

Career development opportunities

Supportive team culture

Global leader in Integrated Facilities

Job summary

Cushman & Wakefield Brisbane is seeking a proactive Facilities Coordinator to support a national client portfolio. This role focuses on coordinating day-to-day maintenance, handling service requests, and ensuring high service standards across approximately 260 sites.

Reporting to the Maintenance Services Manager, you will manage work orders, track KPI compliance, liaise with contractors, maintain records, and assist with compliance and reporting.

Qualifications

• 2–4 years' experience in facilities coordination, maintenance coordination, contract administration, property administration, or a similar role.
• Strong organisational and time management skills.
• Experience with work order management or maintenance systems.
• Excellent communication and stakeholder management skills.
• Intermediate MS Office skills, particularly Outlook, Excel, and Word.

Responsibilities

• Coordinate service requests and maintenance work orders.
• Manage planned and reactive maintenance activities.
• Track work orders and ensure KPI compliance.
• Coordinate contractor attendance and escalation of urgent requests.
• Maintain maintenance records, reports, and compliance documentation.
• Assist with contractor performance and compliance management.
• Support purchase order and invoice processing.
• Monitor preventative maintenance schedules and outstanding works.
• Prepare reports and support client review meetings.
• Assist with quality assurance processes and service delivery reporting.

Skills

Facilities coordination

Organisational skills

Communication skills

Stakeholder management

Attention to detail

Adaptive mindset

Tools

Work order management system

Outlook

Excel

Job description

Facilities Coordinator

Job Description Summary

Kick‑start or elevate your career with a global IFM leader.

Job Description

Brisbane, QLD | Full-Time | Hybrid Working Available

Are you an organised and proactive professional looking to build your career in Facilities Management?

Cushman & Wakefield is seeking a Facilities Coordinator to support a well‑established client account in Brisbane. This is an excellent opportunity for someone with experience in maintenance coordination, facilities management, property administration, or contract administration who enjoys problem‑solving, stakeholder engagement, and delivering exceptional customer service.

Working closely with the Maintenance Services Manager, you’ll play a key role in coordinating day‑to‑day maintenance operations, managing service requests, supporting contractor performance, and ensuring high service standards are consistently achieved across a national portfolio of approximately 260 sites. This role offers excellent exposure to maintenance operations, contractor management, compliance, and reporting within a mature and well‑supported account.

What’s on Offer?

• Hybrid working arrangement
• Full‑time permanent position
• Stable, long‑standing national client account
• Exposure to a large‑scale portfolio of approximately 260 sites across Australia
• Career development and training opportunities
• Supportive and collaborative team culture
• Opportunity to join a global leader in Integrated Facilities Management

About the Role

Reporting to the Maintenance Services Manager, you’ll support the delivery of planned and reactive maintenance services across a national property portfolio.

Key responsibilities include:

• Coordinating service requests and maintenance work orders
• Managing planned and reactive maintenance activities
• Tracking work orders and ensuring KPI compliance
• Coordinating contractor attendance and escalation of urgent requests
• Maintaining maintenance records, reports, and compliance documentation
• Assisting with contractor performance and compliance management
• Supporting purchase order and invoice processing
• Monitoring preventative maintenance schedules and outstanding works
• Preparing reports and supporting client review meetings
• Assisting with quality assurance processes and service delivery reporting

About You

To be successful, you will have:

• 2-4 years' experience in facilities coordination, maintenance coordination, contract administration, property administration, or a similar role
• Strong organisational and time management skills
• Experience working with work order management or maintenance systems
• Excellent communication and stakeholder management skills
• Strong attention to detail and administrative capability
• Intermediate Microsoft Office skills, particularly Outlook, Excel, and Word
• Ability to manage competing priorities in a fast‑paced environment
• A proactive mindset and willingness to learn and develop

Why Join Cushman & Wakefield?

At Cushman & Wakefield, you’ll join a global leader in real estate and facilities management. We offer a flexible and inclusive working environment, ongoing professional development, and genuine opportunities for career progression.

Whether you’re looking to take the next step in your facilities management career or expand your experience across maintenance operations, contractor management, compliance, and reporting, this role offers excellent exposure and long‑term growth opportunities within a national account.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.