Facilities Assistant

Everi Pty; City of Brisbane; On-site; AUD 45,000 - 65,000; Full time

Job summary

ISS in Brisbane is seeking a proactive Workplace Facilities Assistant to support the smooth day-to-day operation of the client’s office. You will handle reception coverage, assist with workplace presentation, supplies management, AV and meeting room support, and event coordination to create a polished environment for employees, visitors and executives.

This role requires strong organisation, professional presentation, customer-service mindset and basic IT/AV troubleshooting.

Qualifications

• Experience in a corporate or professional environment.
• Proficiency with Microsoft Office and basic IT/AV troubleshooting.
• Strong organisational skills and proactive work ethic.

Responsibilities

• Office operations — Resolve daily workplace issues and upscale where appropriate.
• Workplace presentation — Maintain cleanliness across office, kitchen, and shared spaces.
• Supplies management — Order, restock, and monitor consumables and office supplies.
• Meeting & event support — Set up rooms, move furniture, organise catering, and maintain room tidiness.
• Reception coverage — Provide front‑of‑house support including calls, visitor management, and courier handling.
• Vendor coordination — Liaise with building management and external service providers.
• Safety & emergency roles — Act as First Aid Officer and Evacuation Warden.
• AV support — Assist with basic meeting room technology and troubleshooting.
• Perform additional duties as directed by the Workplace Facilities Manager.

Skills

Microsoft Office

IT systems knowledge

Customer service

Time management

Reception experience

Tools

AV equipment

Job description

Bring your professionalism, energy and organisational strength to one of ISS’s high‑profile client workplaces in Brisbane. We are seeking a proactive and tech‑confident Workplace Facilities Assistant to support the smooth day‑to‑day operation of our client’s office and deliver an exceptional workplace experience for employees, visitors and senior executives.

This role combines reception support, workplace presentation, facilities coordination, AV and meeting room support, and event assistance — perfect for someone who enjoys variety, takes pride in creating a polished environment, and thrives in a corporate setting.

We are seeking a reliable and customer‑focused Workplace Facilities Assistant to support day‑to‑day office operations across a professional corporate environment. This role is part of a high‑performing Workplace team and is responsible for ensuring the office remains safe, presentable, and well‑supported for employees, visitors, and stakeholders.

Role Responsibilities

• Office operations — Resolve daily workplace issues and upscale where appropriate.
• Workplace presentation — Maintain cleanliness across office, kitchen, and shared spaces.
• Supplies management — Order, restock, and monitor consumables and office supplies.
• Meeting & event support — Set up rooms, move furniture, organise catering, and maintain room tidiness.
• Reception coverage — Provide front‑of‑house support including calls, visitor management, and courier handling.
• Vendor coordination — Liaise with building management and external service providers.
• Safety & emergency roles — Act as First Aid Officer and Evacuation Warden.
• AV support — Assist with basic meeting room technology and troubleshooting.
• Perform additional duties as directed by the Workplace Facilities Manager.

About You

• Experience in a corporate or professional environment.
• Strong organisational skills and a proactive work ethic.
• Professional presentation and communication skills.
• Customer‑service mindset with the ability to build strong relationships.
• Proficiency in Microsoft Office.
• General knowledge of IT systems and workplace technologies and AV Troubleshooting.
• Ability to prioritise tasks and manage time effectively.
• Physically capable of performing manual tasks (e.g., furniture movement).

Leadership & Culture Alignment

• Curiosity — A willingness to learn, innovate, and explore better ways of working.
• Accountability — Ownership of outcomes and commitment to service excellence.
• Collaboration — Engagement with diverse perspectives and contribution to a positive team culture.
• Human‑centric thinking — Empathy, adaptability, and a focus on people‑first service delivery.

ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.