F&B Team Leader: Flexible Scheduling & Guest Experience

Accor Apartments & Realty; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Accor Apartments & Realty in Melbourne seeks a Food & Beverage Team Leader to guide a cohesive service team and oversee smooth dining operations.

You will lead during busy periods, collaborate to achieve results, and create a welcoming atmosphere that makes every guest experience memorable. The role requires flexibility across early mornings, evenings, weekends and public holidays, with RSA certification.

Qualifications

• Experience across table & event service and coffee preparation.
• Strong guest communication and teamwork.
• Flexibility across early mornings, evenings, weekends, and holidays.

Responsibilities

• You set the pace and lead by example during busy service periods
• Collaborate with the team and spark motivation to attain exceptional results together
• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more
• When challenges arise, your ability to transform obstacles into opportunities shines
• Proactively source information to increase your product knowledge

Skills

Food & beverage protocols

Guest communication

Team leadership

Flexible scheduling

Job description

Purpose

As a Food & Beverage Team Leader,you play a significant role in organising various dining experiences. Your primary goal is to guide a cohesive team, ensuring smooth food and beverage operations. Your dedication to precision, guest satisfaction, and teamwork will be essential for the success of every dining experience.

Primary Responsibilities

• You set the pace and lead by example during busy service periods
• Collaborate with the team and spark motivation to attain exceptional results together
• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more
• When challenges arise, your ability to transform obstacles into opportunities shines
• Proactively source information to increase your product knowledge

Skills and Experience

• Proficiency in food & beverage protocols, encompassing table & event service, beverage expertise, and coffee crafting skills
• Confidence in communicating with guests and colleagues for seamless teamwork
• Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Passion for engaging with patrons and collaborating within a team of diverse professionals