F&B Attendant: Barista & Guest Service Pro

Hilton; Cairns Regional; On-site; AUD 42,000 - 54,000; Full time

Job summary

Hilton Cairns is seeking a Food and Beverage Attendant to uphold quality standards across our restaurants, bars, banquets, and room service. You will work with your team to deliver a superior service experience that exceeds guest expectations.

You will receive orders, understand menus, maintain a clean service area, assist with barista/cocktail service if needed, and help with cash handling and guest queries, contributing to a memorable Hilton experience.

Qualifications

• Knowledge of alcoholic beverages and mixing of drinks.
• Previous food hygiene experience.
• Electronic ordering systems experience.
• Cash handling experience.

Responsibilities

• Receive orders and serve customer requests in a timely manner, including barista or cocktail service if required.
• Understand menu content and promotions.
• Keep service area clean and well-prepared.
• Efficiently settle customer accounts.
• Answer guest queries politely and helpfully.

Skills

Customer service

Communication

Teamwork

Flexibility

Alcohol knowledge

Hygiene knowledge

Cash handling

Tools

POS systems

Job description

Hilton Cairns is seeking a Food and Beverage Attendant to uphold quality standards across our restaurants, bars, banquets, and room service. You will work with your team to deliver a superior service experience that exceeds guest expectations.

You will receive orders, understand menus, maintain a clean service area, assist with barista/cocktail service if needed, and help with cash handling and guest queries, contributing to a memorable Hilton experience.