Food And Beverage Attendant

Hilton Hotels; Cairns Regional; On-site; AUD 45,000 - 60,000; Full time

Job summary

Hilton Cairns is recruiting a Food and Beverage Attendant to join our team. You will take orders, serve food and beverages, and ensure tables and counters are clean and well-presented in a lively, guest-focused environment.

Ideally you bring energy, strong communication skills, and a willingness to work early mornings, weekends, and holidays. Prior hospitality experience is a plus, and knowledge of alcohol service and cash handling will help you succeed.

Qualifications

• Energetic and customer-focused
• Strong communication and interpersonal skills
• Willingness to learn and adapt in a fast-paced environment
• Previous hospitality experience is beneficial
• Knowledge of beverage preparation and service is desirable
• Attention to detail and hygiene standards

Responsibilities

• Receive orders and serve guests promptly
• Provide barista or cocktail service when required
• Maintain cleanliness and presentation of service areas
• Process guest payments accurately
• Respond to guest inquiries politely and promptly

Skills

Friendly disposition

Customer service

Communication skills

Teamwork

Flexible hours

Alcohol knowledge

Cash handling

Food hygiene

Job description

As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

• Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well-prepared
• Efficiently manage the proper settlement of all customer accounts
• Answer Guest queries in a polite and helpful manner

Join the team at Café Sunrise at Hilton Cairns as a Food & Beverage Attendant, delivering outstanding guest experiences in a vibrant, fast-paced environment. In this role, you will provide friendly, professional service while taking orders, serving food and beverages, and ensuring tables and service areas are well-presented at all times. You will assist in maintaining high hygiene and safety standards, support buffet and à la carte service, and collaborate with team members to create a welcoming atmosphere for guests. The ideal candidate is energetic, customer-focused, and able to work flexible hours, including early mornings, weekends, and public holidays. Previous hospitality experience is desirable, along with strong communication skills and attention to detail. This is an exciting opportunity to be part of a globally recognised hotel brand while growing your career in hospitality in the heart of tropical Cairns.

Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Friendly, positive, energetic disposition
• Committed to delivering exceptional guest service
• Motivated to learn new skills and techniques
• Smart and tidy, in appearance
• Positive and willing to participate on a team and work with a winning attitude
• Excellent communication skills in the local language
• Flexible, reliable, and responsive to a range of work situations
• Prepared to manage a variety of customer types, inquiries, and complaints
• Knowledge of alcoholic beverages and mixing of drinks
• Previous food hygiene experience
• Electronic ordering systems experience
• Cash handling experience

Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Friendly, positive, energetic disposition
• Committed to delivering exceptional guest service
• Motivated to learn new skills and techniques
• Smart and tidy, in appearance
• Positive and willing to participate on a team and work with a winning attitude
• Excellent communication skills in the local language
• Flexible, reliable, and responsive to a range of work situations
• Prepared to manage a variety of customer types, inquiries, and complaints
• Knowledge of alcoholic beverages and mixing of drinks
• Previous food hygiene experience
• Electronic ordering systems experience
• Cash handling experience