External Loss Adjuster

EDT Global; Sydney; Hybrid; AUD 99,000 - 121,000; Full time

Benefits offered by this job

Bonuses

Travel opportunities

Hybrid working options

Job summary

EDT Global is seeking an experienced Loss Adjuster to work with clients on loss management, risk assessment, and technical claims advice. You will help clients navigate claims, ensuring fair outcomes and timely payouts while working across local, domestic, and international assignments.

The role requires strong loss adjusting knowledge, empathy, and a proactive mindset to grow with the team. Hybrid working options are available, with travel expected as part of assignments.

Qualifications

• Loss Adjusting knowledge (3+ years external).
• Commercial experience is advantageous (not essential).
• Empathetic approach to ensure fair outcomes for all parties.
• Willingness to learn and express themselves.
• Available for local, domestic and international assignments.
• Good grasp of insurance policy coverage and legal interpretation.

Responsibilities

• Identify opportunities to assist clients with claims prep and loss adjusting.
• Set up service agreements and obtain pre-approvals as needed.
• Investigate and manage claims to ensure valid payouts under policy terms and minimize delays.
• Track time and work (WIP) accurately.
• Invoice promptly and monitor payments.
• Help train and develop other team members when needed.
• Cross-sell other services to clients.

Skills

Loss Adjusting

Empathy

Communication

Claims Investigations

Time Management

Cross-selling

Job description

OUR CLIENT WANTS EXPEREINCED LOSS ADJUSTERS!!!

This is no ordinary claims adjusting role; You’ll be the go-to expert for loss management, risk assessment, and technical advice in the general insurance and business world. Basically, you’ll help clients navigate claims and make sure they get what they’re owed—fairly and on time.

What we want you to bring to our clients team:

• Loss Adjusting knowledge(3+ years external)
• Commercial experience is advantageous (not essential)
• An empathetic approach to ensure all parties have a fair outcome.
• Keen to express themselves and learn new skills.
• Be ready for assignments away from home when called upon (Local, domestic and international assignments)
• A good grasp of insurance policy coverage and legal interpretation.

Skills & Requirements

• Spot opportunities to help clients with claims prep/loss adjusting and turn those leads into happy customers.
• Set up service agreements and handle any pre-approvals needed.
• Investigate and manage claims, making sure they’re handled right under the policy terms—so clients get valid pay-outs without unnecessary delays.
• Keep track of your time and work (aka WIP) accurately.
• Invoice promptly and stay on top of payments (no one likes chasing money).
• Help train and develop other team members when needed.
• Cross sells our clients other services

Full working rights only apply.

Additional information

• Up to $110,000 + Bonuses + Travel
• International Travel for Assignments
• Hybrid Working Options