Senior External Loss Adjuster – Hybrid, Travel Ready

EDT Global; Sydney; Hybrid; AUD 99,000 - 121,000; Full time

Benefits offered by this job

Bonuses

Travel opportunities

Hybrid working options

Job summary

EDT Global is seeking an experienced Loss Adjuster to work with clients on loss management, risk assessment, and technical claims advice. You will help clients navigate claims, ensuring fair outcomes and timely payouts while working across local, domestic, and international assignments.

The role requires strong loss adjusting knowledge, empathy, and a proactive mindset to grow with the team. Hybrid working options are available, with travel expected as part of assignments.

Qualifications

• Loss Adjusting knowledge (3+ years external).
• Commercial experience is advantageous (not essential).
• Empathetic approach to ensure fair outcomes for all parties.
• Willingness to learn and express themselves.
• Available for local, domestic and international assignments.
• Good grasp of insurance policy coverage and legal interpretation.

Responsibilities

• Identify opportunities to assist clients with claims prep and loss adjusting.
• Set up service agreements and obtain pre-approvals as needed.
• Investigate and manage claims to ensure valid payouts under policy terms and minimize delays.
• Track time and work (WIP) accurately.
• Invoice promptly and monitor payments.
• Help train and develop other team members when needed.
• Cross-sell other services to clients.

Skills

Loss Adjusting

Empathy

Communication

Claims Investigations

Time Management

Cross-selling

Job description

EDT Global is seeking an experienced Loss Adjuster to work with clients on loss management, risk assessment, and technical claims advice. You will help clients navigate claims, ensuring fair outcomes and timely payouts while working across local, domestic, and international assignments.

The role requires strong loss adjusting knowledge, empathy, and a proactive mindset to grow with the team. Hybrid working options are available, with travel expected as part of assignments.