External Auditor

Pwc Australia; Sydney; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Staff discounts on food & hotel rooms

Life with the Works program

Employee Assistance Program

Employee referral incentives

Hotel network perks

Job summary

Four Points by Sheraton seeks a Night Auditor to support seamless check-in/check-out, assist the night manager with reporting, and handle guest inquiries with a friendly, genuine approach. You will build relationships to drive future bookings and back the front office team with day-to-day operations.

The role requires OPERA PMS experience, relevant hospitality background, and working rights in Australia, in a fast-paced hotel environment with a guest-focused mindset.

Qualifications

• Experience with OPERA property management system or similar.
• Relevant experience in a similar role.
• Working rights in Australia.
• Enthusiastic to elevate your career in a fast-paced environment.
• Self-motivated, driven and energized to deliver friendly service.

Responsibilities

• Assist travellers arriving and departing the hotel through the check-in and departure process.
• Assist the night manager in all reporting and system responsibilities.
• Handle general enquiries with friendly, genuine service.
• Build and strengthen relationships with travellers to enable future bookings.
• Support the front office team in general operational tasks.
• Take guest reservations and perform cash handling and credit card responsibilities.
• Be an expert on the hotel and local area to exceed guest expectations.

Skills

OPERA PMS

Guest service

Australian work rights

Self-motivated

Job description

Four Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as a Night Auditor in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travellers.

Position Summary:

• Assist travellers arriving and departing the hotel through the check in and departure process
• Assist the night manager in all reporting and system responsibilites
• Handle general enquiries, and provide a friendly, genuine service with each traveller experience
• Build and strengthen relationships with existing and new travellers to enable future bookings
• Support your front office team in general operational tasks
• Take guest reservations and perform cash handling & credit card responsibilities
• Be an expert on the hotel and the surrounding area, have a sense of the local to exceed guest expectations

About You:

• Experience with OPERA property management system or similar
• Relevant experience in a similar role
• Working rights in Australia
• Enthusiastic to elevate your career
• Self-motivated, driven and energized in a fast-paced environment
• Armed with smart solutions and a can-do attitude
• Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
• Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
• Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
• Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
• Opportunity to receive Employee Referral Incentives and get paid for working with your friend
• Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Four Points by Sheraton is part of Marriott International's Select portfolio, which has committed to putting people first for 90 plus years.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.