External Account Manager

City Electric Supply; Newcastle-Maitland; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Company vehicle

Employee discounts

Training & development

Performance incentives

Job summary

City Electric Supply Pty Ltd is seeking a motivated External Account Manager to join our Edgeworth team. You will nurture key customer relationships across the electrical wholesale sector, drive sales growth, and ensure outstanding service.

In this full-time role, you will develop strategic account plans, collaborate with internal teams, and provide technical product support while contributing to branch targets and long-term business success.

Qualifications

• 2+ years in sales, business development, or account management in electrical wholesale or related sectors.
• Proven ability to build strong customer relationships and achieve sales growth targets.
• Excellent communication, negotiation, and presentation skills.
• Ability to work autonomously while collaborating within a team.
• Current driver’s licence and ability to travel throughout the Newcastle region.

Responsibilities

• Manage, develop, and grow a portfolio of key customer accounts.
• Create and implement strategic account plans to increase sales, profitability, and customer engagement.
• Deliver exceptional customer service and provide technical product support and advice.
• Identify and pursue new business opportunities within existing and prospective customer networks.
• Work closely with internal teams to ensure a seamless and positive customer experience.
• Maintain accurate account records and provide regular reporting on customer performance and sales activity.
• Contribute to the achievement of branch sales objectives and broader business growth strategies.

Skills

Customer relationships

Sales growth

Communication

Negotiation

Presentation skills

Autonomous work

Job description

City Electric Supply Pty Ltd is seeking a motivated and customer-focused External Account Manager to join our Edgeworth team. In this full-time role, you will be responsible for building and strengthening relationships with key customers across the electrical wholesale sector while driving sales growth, customer satisfaction, and long-term business success.

Key responsibilities

Manage, develop, and grow a portfolio of key customer accounts.

Create and implement strategic account plans to increase sales, profitability, and customer engagement.

Deliver exceptional customer service and provide technical product support and advice.

Identify and pursue new business opportunities within existing and prospective customer networks.

Work closely with internal teams to ensure a seamless and positive customer experience.

Maintain accurate account records and provide regular reporting on customer performance and sales activity.

Contribute to the achievement of branch sales objectives and broader business growth strategies.

About you

A minimum of 2 years' experience in sales, business development, or account management, ideally within the electrical wholesale, industrial, or related sectors.

A demonstrated ability to build strong customer relationships and consistently achieve sales growth targets.

Excellent communication, negotiation, and presentation skills.

The ability to work autonomously while collaborating effectively within a team environment.

Strong commercial awareness, problem-solving capabilities, and a customer-first mindset.

A current driver's licence and the flexibility to travel throughout the Newcastle region.

Competitive salary package with performance-based incentives.

Fully maintained company vehicle.

Ongoing training, development, and career progression opportunities.

Supportive leadership and a collaborative team environment.

Access to employee discounts and additional company benefits.

The opportunity to build a rewarding long-term career with a respected industry leader.

About us

City Electric Supply Pty Ltd is one of Australia's leading independent electrical wholesalers, operating across Sydney, Central Coast & Perth Western Australia. We are committed to delivering exceptional service, technical expertise, and tailored solutions that help our customers succeed. Our people are at the heart of everything we do, and we foster a culture built on teamwork, innovation, and continuous improvement.