Experienced Strata Manager

Vantage Strata; Goulburn; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Free medical support

Flexible working arrangements

Job summary

Vantage Strata is seeking a Strata Manager to deliver high-quality services across a portfolio of buildings. You will work with Executive Committees, Owners and a team of professionals to ensure compliance, maintenance, and effective communication.

We value ownership, proactive relationship-building from day one, and strong written and verbal communication. The role offers full-time permanent employment with flexible working arrangements and dedicated support in Canberra and Newcastle offices.

Qualifications

• Ability to take ownership of a portfolio of buildings and build strong client relationships from day one.
• Strong communication and written skills for clear correspondence.
• Proven ability to negotiate and manage disputes as they arise.
• Experience structuring, running and managing meetings.
• Excellent customer service and time management capabilities.

Responsibilities

• Working closely with Executive Committees and Owners to build relationships.
• Managing a portfolio of buildings and advising clients per legislation.
• Liaising with developers, builders, owners, tenants and contractors.
• Preparing budgets, agendas, minutes, and related documentation.
• Conducting site visits and inspections of buildings under management.
• Implementing maintenance programs with facilities team.
• Establishing insurance policies and lodging claims when required.
• Convening and attending various General and Executive Committee meetings.
• Ensuring compliance with relevant legislation and rules.

Skills

Portfolio ownership

Client relationships

Negotiation

Meeting management

Clear correspondence

Customer service

Time management

Communication skills

Resilience

Job description

The role of Strata Manager is instrumental to the core of our business, through delivering high-quality professional services to our clients. You will work in collaboration with a team of skilled professionals who strive to deliver above expectations.

Key responsibilities

Working closely and building relationships with Executive Committees and Owners

Managing a portfolio of buildings and advising clients in accordance with relevant legislation

Liaising with developers, builders, owners, tenants, contractors, building managers and various others

Preparation of budgets, meeting agendas, minutes, correspondence, and other documentation as required

Making site visits and performing general inspections of buildings under management

Implementing maintenance programs in conjunction with the facilities team for buildings under management

Establishing insurance policies and lodging claims where required

Convening and attending Annual General Meetings, General Meetings and Executive Committee meetings

Ensuring legislation and rules are adhered to

About you

The ability to take ownership of a portfolio of buildings and build strong client relationships from day one

A positive attitude and keen willingness to learn

Ability to negotiate and confidence in managing disputes as they arise

The ability to structure, run and manage meetings

Ability to draft clear and concise correspondence on a regular basis

A strong sense of resilience and the ability to work under pressure to tight deadlines

Professional written and verbal communication skills, including sound comprehension

Excellent customer service and time management skills

About us

Vantage Strata are an award-winning, rapidly growing business offering Strata, Facilities and Building Management services, and have offices based in Canberra & Newcastle. Renowned for providing outstanding customer service, we offer ongoing training and development along with great team culture. All team members have access to free and unlimited primary healthcare services, including GP appointments, E-scripts, mental health, and general well-being through our partnership with CU Health.

Full-time permanent position in our Canberra Office

Support staff through a sturdy business structure (support staff to strata manager ratio is in excess of the industry standard)

Access to free medical support including GP appointments

Flexible working arrangements and RDO's for qualifying candidates after an agreed time

Organic portfolio advancement through new business

Long-term career progression for dedicated and qualifying individuals