Experienced Barista / Shop Supervisor – Full Time

pasticceria Massimo Papa; Fairy Meadow; On-site; AUD 36,000 - 51,000; Full time

Benefits offered by this job

Superannuation

Annual leave

Personal leave

Job summary

Pasticceria Massimo Papa in Fairy Meadow, NSW, is seeking an experienced barista and shop supervisor for a full-time role.

You will handle coffee preparation, customer service, and supervise a small team while ensuring smooth operation during peak hours. The position offers daytime hours, with a regular Tue–Sat roster and a base hourly rate with superannuation.

Qualifications

• At least three years’ experience in a busy café or similar hospitality environment.
• Strong barista skills and the confidence to work independently.
• A friendly, professional manner and excellent customer service skills.
• The ability to lead a small team and stay organised under pressure.

Responsibilities

• Make consistently high-quality coffee, including during the morning rush.
• Serving customers, taking orders and confidently recommending our cakes, pastries and specialty products.
• Supervising and supporting team members, allocating tasks and setting a positive example.
• Keeping daily shop operations organised and maintaining excellent customer service.
• Maintaining clean, tidy and well-presented service areas and product displays.
• Assisting with opening and closing duties as required.

Skills

Barista skills

Team leadership

Customer service

Reliability

Job description

Experienced Barista / Shop Supervisor – Full Time

Pasticceria Massimo Papa is a family-owned Sicilian patisserie in Fairy Meadow, known for traditional cakes, pastries and quality coffee. We’re looking for an experienced barista and café all-rounder who can also take responsibility for supervising our shop team.

This is a hands-on role for someone who enjoys serving customers, takes pride in their work and can keep service running smoothly during busy periods.

About the role

Your responsibilities will include:

Making consistently high-quality coffee, including during the morning rush.

Serving customers, taking orders and confidently recommending our cakes, pastries and specialty products.

Supervising and supporting team members, allocating tasks and setting a positive example.

Keeping daily shop operations organised and maintaining excellent customer service.

Maintaining clean, tidy and well-presented service areas and product displays.

Assisting with opening and closing duties as required.

About you

We’re looking for someone who has:

At least three years’ experience in a busy café or similar hospitality environment.

Strong barista skills and the confidence to work independently.

A friendly, professional manner and excellent customer service skills.

The ability to lead a small team and stay organised under pressure.

A reliable, punctual approach and a willingness to take initiative.

Availability to work the hours listed below and an interest in a long-term position.

Previous experience as a café supervisor or team leader will be highly regarded.

Hours

This is a full-time position with a regular Tuesday–Saturday roster:

Tuesday to Friday: 8:30 am–5:00 pm.

Saturday: 8:30 am–3:00 pm.

A 30-minute unpaid meal break each day, giving a total of 38 hours per week.

Enjoy daytime hours, with no evening shifts and Sundays and Mondays off.

Pay and benefits

Starting base rate of $31.30 per hour, plus superannuation and applicable penalty rates.

A higher rate may be offered depending on your experience and suitability for the role.

Paid annual and personal leave.

Stable hours in an established, family-owned business.

A welcoming team and the opportunity to take ownership of the shop’s day-to-day service.