Executive Support & Governance Officer

Department of Education; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Job summary

The Department of Education in Victoria seeks a capable Business Support Officer to assist the Directors of Schools Digital Services and Business Change, delivering coordinated divisional operations.

This varied role combines executive administration, governance support, business coordination and continuous improvement, acting as a central point for branch admin and high‑quality support services.

Qualifications

• Experience in executive administration or business support within a complex organisation.
• Ability to provide high‑quality administrative and executive support in a multi‑stakeholder environment.
• Strong organisational skills to manage competing priorities, workflows and deadlines with limited supervision.
• Well‑developed written and verbal communication skills.
• Sound judgement, discretion and handling of sensitive information.
• Experience supporting governance activities, including meeting coordination, minute‑taking, action tracking, recordkeeping and compliance.
• Strong interpersonal skills and ability to build productive working relationships.
• Proficiency in Microsoft 365 and SharePoint used for document and records management.
• Ability to identify and implement practical process improvements using digital tools and available data.

Responsibilities

• Provide timely and accurate administrative support for executive operations and decision-making.
• Manage calendars, correspondence, meetings and workflows aligned to priorities.
• Coordinate departmental briefings, ministerial briefs, cabinet submissions and reporting.
• Prepare agendas, coordinate papers, record minutes and monitor actions.
• Support governance and secretariat processes for committee operations.
• Coordinate business support activities including correspondence, records, purchasing, invoices, approvals and reporting.
• Support staff events and meetings including venue, accessibility and tech arrangements.
• Contribute to improvements in administrative practice and digital workflows.

Skills

Executive administration

Multi-stakeholder environment

Organisational skills

Written communication

Discretion and confidentiality

Governance support

Interpersonal skills

Microsoft 365

SharePoint usage

Education

Business administration or related discipline

Tools

Microsoft 365

SharePoint

Job description

The Department of Education in Victoria seeks a capable Business Support Officer to assist the Directors of Schools Digital Services and Business Change, delivering coordinated divisional operations.

This varied role combines executive administration, governance support, business coordination and continuous improvement, acting as a central point for branch admin and high‑quality support services.